LJ Hooker Wollongong

All round, fantastic. The Property Manager is very helpful and friendly and the process of getting my rental property was a super smooth transition. I'm giving 4 stars simply because there are a few cosmetic issues with the property but as soon as they are fixed, definitely 5 stars.

DO NOT let your lease lapse into periodic with the agency, always ask to renew.The staff are rude and judgemental.They have an attitude of this is it

During my rental tenancy it was almost impossible to have vital repairs and maintenance completed. Landlord insisted on completing all repairs and maintenance himself (illegal without informed consent as he was pretending to be a repairman, and improperly as the repair issues would always resurface).Hot water system was then replaced without informing me (system was outside premises), leaving me without hot water completely unexpectedly.When ending my tenancy, my property manager advised me dishonestly that I would be required to pay a week’s rent for the composition of a new lease for the remaining tenant. Once I pointed out to the property manager that; according to the RESIDENTIAL TENANCIES ACT 2010 - SECT 23; tenants are only liable for payments of holding fees, rent and rental bonds; a person must not require or receive from a tenant an amount for the costs of preparation of a written residential tenancy agreement."She then backtracked and advised me that she did not realise I was off-lease

Writing on behalf of grandparents , Jake was professional in every application of our sale. Very down to earth and honest on how the market was going in this difficult times, would recommend Jake for any of your real estate

Chris and the team were tireless in their efforts to sell our property. They were open to communication, when we needed and always came back with helpful responses. They were supportive and friendly. We could not have asked for a better service.

Landlords avoid. Long delays with tenant applications. Long vacancy due to slow application process. Other local agents snap up the good tenants within days whilst this property agent collects applications like stamps.

Zoe is an amazing property manager. She is helpful and responds to our queires with the intention to resolve it. She also made an effort and suggested other units when we planned to move out. The stress of moving out made it easier with her assistance.

Absolutely horrible experience. My property was rented through this agency, as they were the only agency in the area with experience managing properties under a particular govt scheme. On multiple occasions I was ‘accidentally’ charged strata fees in consecutive months and my govt scheme paperwork was also lodged late.When I wanted to sell the property I spoke with the ljhooker sales agent who valued the property at what i considered below market value, so I went with mmj instead. They did a more comprehensive valuation and advertised the property $50-$80k more than what ljhooker had valued it. When I mentioned what the property was listed at, I was laughed at by the ljhooker agent - the property sold for $60k more than what he wanted to list it at.I’d also give zero stars if I could

If I could give 0 stars I would. Completely stuffed over by this company. Lived with mould and mushrooms. No respect from the agents in regards to our situation and no compensation for the $1000 worth of mattresses, bed frames, furniture etc that had to be thrown away. They smell

Sarah is fantastic she was able to sell my unit so quickly and for a great price. Sarah answered all my questions and was professional throughout the whole process. I'm using Sarah to sell my next property as well.