Eyemedics

I had to say I am quite disappointed because my booked surgery got cancelled..... I booked the survey a few month ahead and I have told the doctor my time is not as flexible as other patients. But just a month before the surgery they rang me and told me my surgery is canceled. They can only reschedule it to next year but I am not in Adelaide at that time. I am bothered by my vision problem for a long time and need a surgery ASAP.. I had to do this in my home country and paid lots of consultation fee for nothing.... I asked the doctor the write a report of his finding for me but he never did... I had to call and ask again ! Very disappointed.

I found Dr Tim Greenwell highly knowledgeable and totally down to earth. Premises are well equipped and parking is readily available underground. Nurse Kirsten and reception staff were pleasant and professional.

Had two experiences with them for my wife and my daughter.They are always SUPER LATE for the appointments you need to wait 1-2 hours at least after your official appointment to get visited. Most unorganized clinic I have ever seen.

I am a patient of Dr Chen at Glenelg and have found the staff and Dr Chen warm, friendly and cheerfull whilst being totally professional. Dr Chen is the third eye specialist that I have seen with my multiple eye problems and she has been the only one to make a difference and found a resolution. In my experience the care and concern Dr Chen provides is unequaled.

My partner has just returned from his 9.40 appointment. He was not seen until 10.30 notwithstanding that at 9.40 he was asked to remove his contact lenses for a quick review then asked to wait in the waiting room (without contacts) until 10.30. He cannot see enough to read without his contacts. When asked why the delay, he was told 'one of those mornings'. The excuse sounds completely disingenuous. Certainly not a clinic I would ever recommend. Apparently staff were abrupt and dismissive too. 1 star is probably an overly high rating!

My 3 year old saw dr pater. He was amazing and made my daughters surgery calm and as less painful as possible. I would recommend dr pater to any parent with a child with eye problems.

BREACHED my confidentiality! They charged me a ridiculous $140 for just a 5 minute consult without doing anything for me! RIP OFF and then they breached my privacy by ringing my mum! I will be taking legal action against them!

Saw John Landers. So disappointed. He was very cold and dismissive. Even the eye technician was cold and unwelcoming.Never going back there again.

I hate coming here because of the reception staff! The reception staff need training in all aspects of customer service. We are people not numbers! Wouldn’t hurt to extend some warmth and smile occasionally either!

Normally i would give the high rating yesterday i went to greenhill road office my appiontment was 1.30pm i got there earlywent to the desk made a comment about no one in the waiting room normally it pack. Got told to take a seat. Then every one started coming in.then people who came in well after me weee being seen before me.bit later i aheard a lovely old lady say she had been there an hour .so they saw to her aabout 2.45 i went up to the counter blunted got told to stand at the end and someone would be with me in a minute i thought this was quite rude. My folder was not put up went i check in i got out at 3.45pm sorry but not good enough what with the staff .