Kathmandu
210 Reviews
- Tuesday9 am–5:30 pm
- Wednesday9 am–5:30 pm
- Thursday9 am–9 pm
- Friday9 am–9 pm
- Saturday9 am–5 pm
- Sunday10 am–5 pm
- Monday9 am–5:30 pm
About the Business
Kathmandu AU |
Contacts
Website
Call Us
0397480355
T250A Heaths Rd, Werribee VIC 3030
Hours
- Tuesday9 am–5:30 pm
- Wednesday9 am–5:30 pm
- Thursday9 am–9 pm
- Friday9 am–9 pm
- Saturday9 am–5 pm
- Sunday10 am–5 pm
- Monday9 am–5:30 pm
Features
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- In-store pick-up
- In-store shopping
- Credit cards
- Debit cards
- Mobile payments
- Delivery
- Women's clothing
- Men's clothing
Recommended Reviews
Ghan Express
09.10.2023
Kathmandu
I would like say one the best customer service experience provided from the staff and Manager . Special thanks to Sebastyan , Lycea & Sarah from Kathmandu Werribee store.You guys are amazing and very professional in dealing with. May you get recognition for your work you put in day in day out.
satya VALLURI
16.09.2023
Kathmandu
Visited this place for a jacket to help with the chill. They have separate jackets for warmth and chill winds. The staff were very helpful and very patient listening to all our requirements. They have suggested us a few jackets and we picked what we wanted and it's a 100 percent of what we wanted, i.e it's providing a full 100% warmth.And the membership is free and we got a 30 percent off on our purchase.
Anirudh Uppal
03.09.2023
Kathmandu
Despite purchasing the item under the impression that returns were possible, it seems that the company has since changed their stance and is now refusing to accept the return or exchange. This is not only frustrating, but it is also unfair to you as the customer. After all, you relied on their policy and made your purchase accordingly.It is understandable that businesses have their own set of policies and procedures, but it is critical that these are communicated clearly and consistently to customers. By promising something that they cannot deliver, this company has damaged your trust and their reputation.Given this experience, it would be difficult to recommend this company to others. It is important that businesses are honest and transparent in their dealings with customers and uphold the promises they make.
Hussain Poonawala
16.08.2023
Kathmandu
Always been Kathmandu loyal customer until I was sold with defective item which they fail to exchange.Apparently as per store Manager/store person they don't do exchange, but they can only do refund.Until I found this was wrong.Since I bought when sale was happening and now they're charging full price and wants me to get the refund and buy full price item.Really bad experience.I'll make sure I spread this and no one from my family buy anything from Kathmandu since you don't know what customer service/experience is.
Diane Wilkinson
29.07.2023
Kathmandu
Happened to visit on last day of a fantastic sale. Staff were amazing. Went out of their way to help us. One staff member went to another store to try to find correct size for clothing. Ended up purchasing online and staff helped me with to use their online system on my phone. Highly recommend.
A I
25.07.2023
Kathmandu
Shop hours are open till 5pm however on Saturday 11 June 2022 we were not allowed to go into the store at 4.30pm. The doors were closed and security guard said they had too many customers in the store and would have difficulty getting everyone out by 5pm. Stupid reason to close doors 30 minutes before closing time if you ask me...
Janet Steane
23.07.2023
Kathmandu
Very good customer service by Jacob. Was willing to put the time in to search for an item I was after that his store did not have. His efforts were much appreciated!
malcolm clarke
23.07.2023
Kathmandu
The staff here know their stuff.
Barry Webster
23.07.2023
Kathmandu
Wow! Blown away by the absolutely outstanding service by Kathmandu. I ordered 3 items online at 1.18pm & they were delivered at 10.43am the following day. Can't get any quicker than that.
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Map
T250A Heaths Rd, Werribee VIC 3030
Kathmandu