Transcorp Removals & Storage

First time using a removalist company. If I could give less than 1 star I would. I only spoke to 1 helpful lady when calling through, the 2 men I spoke to were arrogant, rude and really did not care. If you think you’ll be better at getting a response via email then think again. Emailed about missing items and have heard nothing. Took them over a week to call me back with no updates. Apparently have no record of the items I’m missing even though I know they were put on the truck because I added them to the inventory and saw them be put on the truck. Useless company wouldn’t recommend. Will probably never see my missing items again which were very valuable to me.

Thanks very much to Craig and “T” for moving us to Parkdale on the weekend. We really appreciated the extra care they took with our new home. Thanks very much for the friendly, efficient service.Highly recommended!

My husband and I decided to move from Sydney to Perth in mid April. I contacted Transcorp and they were wonderful (particularly Florence, but everyone I spoke to on the phone was so kind and professional), and organised our quote. I explained we were on a budget, and sent in an itemised list of all the items we were moving (I recommend doing this as it does adjust the quote) and it all came in under our budget. Then Covid happened, and we had to pack up and leave our apartment and get to WA before the border shut with 24 hours notice. This is where Florence and Transcorp showed how amazing they truly are. A situation that could have been a nightmarish headache became a walk in the park with quick responses and help moving our move date up by three full weeks, even though they were slammed with other people and business trying to move as quickly as possible as well. It was no issue that we were not in the apartment and my sister and dad were the point of contact for the loading of the container. Transit took 3ish weeks, with constant and professional contact when I inquired to its arrival date. The men from both sides who loaded (in Sydney) and unloaded (in Perth) were brilliant and kind, very professional. All of our items arrived safely. I am so overwhelming pleased with the service I received from the entire team at Transcorp. I recommend them unequivocally. Should anyone I know move interstate I will also recommend them, and if I move in the future I will certainly be using Transcorp. If I could give a 5000/5 star review I would.

I booked an interstate move from Canberra to Melbourne. I had high hopes for Transcorp after a wonderful kickoff with Danielle from the sales team. She was a delight at every interaction - helpful, professional, friendly and extremely good at her job. Unfortunately it was all downhill from there.After a logistical error on their end, I had my uplift pushed back three days, with assurances the crew would be there between 4 and 7pm on the newly scheduled day. They showed up at 9.30pm and didn’t finish until 11pm. Despite being told that I could have my things delivered over the weekend (I had a work trip on Monday I couldn’t postpone) when I asked the movers picking up my stuff when it would be delivered they said “whenever”. When I told them the company had given me a Saturday/Sunday delivery window they told me I could call anytime on Saturday and they’d be there two hours later with my things. I checked three times that the window was “anytime” and was told it was. I was also told to call the mover directly, and not the company. So on my drive from Canberra to Melbourne on Saturday, I called at around 12.15pm and was quite rudely told the depot was closed and all the trucks were locked until Monday. The removalist claimed he tried to call me that morning to warn me but I certainly didn’t receive a call.In a minor victory, after arguing with the removalist for a long while, he called the depot and they unlocked the truck to deliver on Sunday morning.On delivery I found that the mattresses hadn’t been wrapped and had marks all on them, the tv hadn’t been stored properly and had a scratch and the foot of my bed head had been snapped off.Honestly a truly terrible experience that added way more stress than necessary to an interstate move and I’ll never use or recommend Transcorp again.

I recently hired Transcorp..removalist I am extremely happy with the service they provided on all levels...I felt confident knowing the two guys Jayden and Mark were competent and a delight to deal with I would not hesitate to recommend Transcorp..and staff when you want high quality service .Skye Atabella

A sensational service was provided by the entire team, we as a family can not thank you enough in the help and support you gave us. It was a very stressful time moving from Melbourne to Perth and with the little notice to move you guys pulled a rabbit out of the hat. Thank you so much, amazing service all round from pick up to delivery. Cheers

We had a seamless moving experience with Transcorp! Zach and Johnathan were an absolute pleasure and were nothing but professional and helpful. The team made moving a breeze, and showed their years of experience. Thank you for making a typically stressful experience, an enjoyable one. Would definitely use again and recommend to anyone wanting to move.

Bought a white fabric couch and a timber entertainment unit on Graysonline with short notice restricted (time window) pickup from Sydney. Needed competitively priced transport to Melb - contacted Transcorp - no problem at all - 48 hour pickup arranged. Also asked for white fabric couch to be wrapped (floor stock - not protected) not a problem also. I also needed storage for one month prior to house move and Transcorp could do that at competitive pricing also. Even got sent a photo of wrapped couch and unit prior to storage after requesting to see it. Thanks Transcorp team!! Awesome stress free service.

The boys at Transcorp were all class and made our move in day that much easier. They called a couple of weeks before the move, ran through the things in our house that they’d be moving and laid out what would happen next. We received a confirmation text the day before, and they even followed up with a personalised text too - that was a nice touch. We’ve heard horror stories of removalists before but these guys were absolute professionals. Nothing broke, nothing was scratch and even our fiddle plant made it over without losing a leaf. Both the boys were very friendly and offered us handy advice as we were making our new place a home. Would highly recommend!

I really need to thank you all so much for helping me with my BIG move. i HATE moving , but your team, made this process so easy. Your quote was spot on and your service exceeded my expectations. John is a legend to work with nothing is too much trouble and always happy to share moving and packing tips , which helped me tremendously. His team represent his culture from the helpful reception team to the boys that arrived on time and finished ahead of schedule. I'm very grateful that i placed my trust in your hands. You did a great job. THANK YOU