Griffiths Mowers

Friendly staff and a good range of spare parts

Lachy was a fantastic hand. He was knowledgable, friendly and accommodating to my needs. I walked in unsure and walked into with a solution for a fair fee. I will be coming back here again.

Staff are quite friendly and expert was happy to come out and assist with a cylinder mower he doesn’t deal with. Will definitely be a returning customer.

Great service, friendly staff who gave me a good price on a new mower. Walked out of there with a smile

Very helpful staff, many Thanks....

The young fella behind the counter is useless…ordered a mulching plug for my push mower telling him the model, year and even showed him the same mower which he had on the floor and still when it came to picking up the part it was the wrong one for the wrong model and yet he took no responsibility for the mistake instead raised his hands in the air and raised his voice and tried to turn it on me by accusing me of not telling him enough about the mower blaming it on so many models…then instead of trying to rectify the problem he told me I would have to pay more for the right part

I've recently had a Honda G65 motor at Griffith Mowers that I couldn't get to run probably. The motor is a 1960's model off a Greenfield HD 8 that I'm restoring.With Gary's expert help and some parts that I sauced from Thiland and Gary did the valves as well it runs like a Swiss watch. Thankyou again Gary.

I actually don't know how to write this review as I am still somewhat in shock at my experience with this company. I have delt with this company in the past when buying new items or spare parts and did not have any issues with their service. Today on the other hand was an experience I would not wish on anyone and I am sure this will get a rebuttal of sorts but after reading some of the other reviews I now realise what happened to me is not isolated and there is a pattern of behaviour which I wish I had read more of the reviews before taking my machine into them.I took a less than 12 month mower in for a service and to have potential warranty items investigated (6 weeks ago) received a call today from a Gary about the mower which started off cordial however he quickly became very aggressive when questioned about his assessment and how major items including base plates were considered wear items rather than warrantable items. His conduct and attitude was more suited to a drunken football thug than a customer facing business representative.To top matters off on getting my mower home it was found that it was in worse condition than when it was supplied to them as it now has a fuel leak as well as two new oil leaks which were not there 6 weeks ago and all on a machine just on one year old out of a 5 year warranty.

Excellent customer service and advice. They sold me exactly what I needed and showed how to use it. Great price too. Highly recommend this business. Will be a repeat customer in the future.