Goodlife Health Clubs

Seriously my favourite club I’ve ever been to!!! This club has such a good vibe and atmosphere. All of the staff are super friendly and helpful and always greet everyone with a smile. Love that it has a female only gym as well as the main gym and a sauna!! Plus the group fitness classes are so fun.

If you want to know anything about this gym, head over to the 1 star review section as its all spot on. Equipment and facilities always in bad shape; and lord forbid you need any information from the staff relating to your membership/transferring/cancelling as you'll be in for a 2 month ride spinning in circles, talking to different people every time who will constantly provide you different information, to in the end get nowhere. When my wallet was stolen and had to cancel my card it was a complete nightmare dealing with Goodlife, their debit success people and ended up paying late charges when I was initially told not to worry about it. For what you get, completely overpriced and terrible service. The staff are nice and friendly, but totally incompetent. Go anywhere else.

Disgusting customer service, make sure you keep records of cancellation request, otherwise they will continue to charge you 30 days. unfortunately I didn’t keep a record and they continue to take money, Highway robbery

Not very pleased with how they handled my membership payments and all round customer service. My account had insufficient funds and rather then contact me over the phone they automatically charge me an extra $10 each time. I understand my account had insufficient funds but they could have at least given me some notice of the additional charges before they were made. I tried to speak to management to clear it up but they never returned or bothered to contact me back.

Be very careful what you sign.always take photo or ask for copy. They say different things at sign up and things get changed when you do cancellation. Always cross the any empty columns on your form. Because it turn out absolutely nightmare later. I only upgrade to arena for 12 weeks and later I was told I signed up for 12 months. I made very clear when upgraded for 12 weeks that i dont want to be in any contract. Some info is added later in my form and I was not provided any copy of that after asking many times. Be very careful with them.Can't believe my review got looked at and resolved. Tony made it so much easier to find the best outcome for both of us. Wasn't expecting that though as some staff can be disappointing. Talking to right people takes lots of stress off.Thanks so much Tony. I am happy with the outcome.

I don’t know what everybody else is talking about. This gym is amazing! It’s my favourite one. I see reviews about the gym being dirty and having an unpleasant odour but it Is great it’s not dirty and has a good smell as well. If you’re looking for a gym than this one is the one your looking for!

Had my first PT session with Tamera today. Tamera was really helpful, polite and easy to talk too. Answered all my questions and gave good feedback on my sets. Would highly recommend

Disgusting gym! Old and run down. Got charged $20 each to do a 1 day trial. Absolute rip off!! Will never return. Dumbbells only go up to 55kg. Partner can lift heavier than this! EMF up the hill is so much better. We will stick with them as our regular gym. Never returning to good life