7-Eleven Sunnybank

Terrible 7/11, go to the other Sunnybank store in market square. Its a convenience store and 10x better

As per all the 1 star reviews, customer service is non existent. Don’t know 7/11 hiring process, but for most jobs if you are not doing your job, you no longer have a job.

Very bad customer service. We been going to this store for nearly three years now, Aditya named team member has always been rude and have 0 customer service. Today's attitude forced us to put a review. On top of that never smile or greet any customer. Wish I could give 0 rating.

Thought I'd treat my kids and their swimming squad to some Krispy Kreme donuts after training this morning. When questioning about pricing she replied that it is only cheaper to buy them in twos because of the box. How does that even make sense when I can fit 8 in 1 box instead of using 4 boxes. She refused to refund and was straight up rude. Other times I have been in and staff are usually on their phone using ear pods and not caring to address customers too. Customer service 0 out 10.

Add on, it's been a while since my last coffee experience.Today, same guy served me. My coffee was so hot hat my hand was burning , I added another cup. The man tried to charge me another $2. I am sure coffee should not be too hot to touch and burns tongues.Poor service, the guy working was so rude to me, a fly landed on my coffee cup and I got a new one, I tried to explain but he wouldn't listen and charged me double!!! Not going back

Very unhappy. Car in front did a drive off because pump did not work. I tried. $1.15. I got charged for mine and the runner. Check your CCTV. 4.30 today.

Extremely bad Customer Service by one of the guys and very rude behavior. Reading the comments noticed this guy had been behaving same to all the customers. To @Owner Kindly train the guy to be polite and what actually a good customer service is as your staff reflects the front facing of your store.

Extremely bad and rude costumer service.

Terrible service and won’t accept app for fuel lock pricing. No signage at pump to advise customers before fuelling up.Misleading company

Worst Experience ever ....it happened 3 times in a row that whenever I went there to get my free promotional Drink or any stuff through my 7-11FUEL APP they did not have it. Today I was forced to write this matter because I had a freefree coffee in my fuel app which is a part of 7 -11 this month's promotion like U get something free everyday...and guess what they did not have ICED COFFEE as usual.They didn't even offered me anyother coffee so I made a regular coffee for my self ..yes luckily I had a freereg coffee voucher but they denied to accept that voucher. They said we don't take these of vouchers. And we're too rude too. Pathetic Customer Service.