OBrien Real Estate Preston/Reservoir

Melanie has been wonderful to deal with since the moment we met her at the inspection of the property that we are now currently living in. The leasing team are exceptionally thorough, personable and diligent when it comes to any requests we have made. I would highly recommend them for any landlords looking for an agency, or tenants looking for properties. We love the house that O'Brien Real Estate has helped us make our home.

George S from O’Brien Realestate (Preston) is what other agents should aspire to be. He was so friendly, efficient, respectful and easy to communicate with. I was so grateful to be treated as such after experiencing the polar opposite from many agents after stepping back into the rental market. I’ll definitely be seeking him out in the future to handle my realestate needs. Thanks George!

OBrien Real Estate Preston /Reservoir manage my rental property and we recently had a serious bathroom emergency on our hands. The manner in which OBrien Real Estate were able to deal with the issues was exemplary.The professionalism and efficiency with respect to management of the various issues that arose was a great relief to and I cannot recommend OBrien Real enough. Thank you.

Very surprised with the good reviews here as we've had a bad experience with Suzette. She was nice at the inspection and gave us a date to which we'll get an answer regarding our application, saying it'll get approved in a few days latest.When time came, there was no news, to which we emailed. Fearing that she might have missed our email, we gave her a call and she coldly replied that we'll get an answer on the day but nothing. Next week comes, we gave her a call again, now with urgency as we were approved for another property but would rather have the property we inspected with Suzette. Once again, she said she'll give us an answer end of day and once again, there was nothing from her.Working" with Suzette was actually very surprising for us as we've only had efficient dealings with other real estate companies and thought to ourselves "maybe we got lucky"

Seamless experience:I’ve just completed my lease with O’Brien Real Estate Preston and must say that our agent Suzette has been the most straight forward agent I’ve ever dealt with. By straight forward, I mean no hidden terms and conditions in her communications.She has been very cooperative during the lease term and have tried her best to resolve any property related concerns. She has timely completed her inspections and I was very relieved to discover that she was not unnecessarily looking to make money by raising trivial concerns. Moreover, she has processed the rental bond without any delay on her part.These traits are hard to find in real estate agents and for that reason, I’ll definitely recommend O’Brien Real Estate.

During my tenancy with O'Brien, I really appreciated their candid and professional manner when showing properties and managing tenant queries.I was particularly impressed with them when I, unfortunately, had to suddenly move interstate; Suzette handled house inspections and organising a new tenant efficiently whilst also providing me with accurate information regarding what I needed to do before vacating the property.Not once during my tenancy did I feel neglected or ignored; my queries and concerns were always dealt with in a timely manner and with positive outcomes.Thank you so much for your guidance and candid nature during my tenancy with you, Suzette. Should I return to Melbourne, I would happily utilise your and your husband's business again.

I recently viewed a property and contact OBrien Real Estate to request an inspection. When I contacted them, I was advised that the property was Under Contract". I asked why wasn't this on the website as the property was being advertised when it wasn't available. I was advised that they don't include when a property is either "Under Offer" or "Under Contract"

Suzette has been super helpful and continue to be with our newly leased house from the start. She's very efficient and diligent with all the paperworks and procedures. Warm and nice in person, too. It was overall a really awesome experience with her help! Highly recommend :))

Suzette from O’Brien Real Estate was fantastic to deal with, particularly in these Covid-19 times. I had struggled to find a property to rent and Suzette was extremely helpful, caring and compassionate. She quickly replied to messages, phone calls and emails. I feel like I’m in good hands. Thanks Suzette!

OBrien Real Estate have been very attentive to all maintenance issues needing attention. They would call and email me to check in with me to make sure I was content with the service they have provided. I have a 9 month old baby and when they attend to the flat they are very mindful and respectful of this.They are excellent at following through.