IKAHOUSING

Purchased 600+ mtrs of B Grade Merbau decking in Nov15. Within 15months more than 10% of boards had bad wood rot. IKAhousing physically inspected the deck taking samples and confirmed there is an issue with the timber sold to me, but agreeing only to a max of 14% remedy. Subsequent building inspection found the problem more extensive and deemed the deck unsafe due to rapid rotting and boards collapsing. My other Bunnings merbau decks are 6+ yrs and are fine so not a local environment issue. So replaced the entire 600+mtrs with Bunnings A Grade timber for not much more in timber cost. But now out of pocket $4,000 plus. Kept the receipts and rotted timber for further action [now with Office of Fair Trading]. I am happy to hear from other people with the same issue. I would not purchase their B (or A) grade Merbau even for indoor use.

Daniel is very honest and easy to deal with. I will definitely work with him again in the future.

really happy with the service. Polite and friendly. Served by Daniel and he could not have done more to help us.

Exceptional service. Daniel was a pleasure to work with and went above and beyond for my needs. Would highly recommend!

I'm from melbourne and they do delivery to melbourne with cheap price. Wasn't in melbourne at the time they delivered, Daniel arranged to hold my decking till I got back. Great service, good quality, hope they can open stores in melbourne too.

Just finished our flooring in our lounge and dinning great quality and price will definitely be using it again thanks for your help Daniel !

Daniel is the most polite man I have ever met, keep up the amazing attitude

Daniel was absolutely amazing to deal with. Answered all questions honestly, not just trying to sell his products or pushing the most expensive.Was extremely accommodating. Will be using these guys again in the future

I was and still am a bit of a novice when it comes to flooring. Luckily Daniel was on hand to give me great advice and I've made some purchases with him. Very happy with his professionalism and flexibility. Will be a returning customer!

Ordered a small amount of Timber from Daniel in IKA housing and he provided fantastic products, great customer service and communication. Smooth and painless transaction at a low price. Will definitely visit again, thanks Daniel!