FedEx Station

Wouldn't recommend FedEx for anything urgent to be delivered within the Coomera area! Even though their depot is here, they will leave it to last minute and send you a message saying they have delays. Meanwhile your package has sat in the depot for day's.DHL on the other hand delivered promptly, and even delivered the package on a Sunday!Don't waste your money using them just go straight to DHL, even Australia post can deliver something from WA to Coomera before these guy's can deliver something within the same suburb as their depot!

Parcel Notice for non delivery at my house...called them the next day to arrange delivery....they said they would call back....never called....called again next day...they will call back....never called....called 2 weeks later after no calls....they said that the parcel was available for pickup and i would have been called...I wasn't.....just about to go to delivery centre to pick up and they called to tell me the item was at my local drop point.....I give them a 1 start because half stars are not an option

I ordered a courier from India via FedEx. I am also very late in getting it. And I still don't get it. And when I called customer support for that courier, I didn't get a proper response from there, and that courier was not even delivered to my home. I was charged a considerable fee for this courier, but it is not working accordingly. So I do not recommend anyone to use this company's service.

Some of the worst management I have witnessed in my working career. I highly recommend staying as far away from this place possible.

Avoid. Dreadful. Delivery from Italy took only 4 days to get to the Coomera depot and have been waiting for a week so far for them to deliver on the Gold Coast. Still no delivery and no confidence in Fedex Coomera. Calling customer service seems to make no difference.

Fedex priority paid, receive 1 parcel of 2 after delays then told don't know where other is so have half a customers products that were supposed to be here after 3 updates and delays!! no call, no emails even after complaining they said they would email and call within the hour, 2 hours later called them then was told they dont know where parcel is but it maybe at Coomera! so said i would go pick up but nope they couldnt even arrange that. Pathetic service and now no delivery till Monday...........MAYBE!

Total shambles! I've been an account holder for 4 months and am moving to another courier! Customer service is non existent! Awful & excruciating procedures for international pick ups! Slow, inconsistent delivery! Fedex is a BAD joke! Use any other courier company! I'd leave zero stars if I could

If you could provide 0 stars it would be useful. Coomera, Qld branch adherence to company policy is non existent and are completely arrogant and ignorantly oblivious to what customer service is and more importantly what freight TNT actually moves. They should try reading their own website. Brand new, oil free, correctly packaged gearbox which they originally delivered from Sydney without issue now is unable to be sent interstate as 'they don't transport car parts'...what a useless bunch to have representing a business. Best way to grow your competitors business is to do what you're doing!!

Wish I could give a zero star review, FedEx is the worst carrier to deal with. I knew no one would be home so I phoned and requested to pick up the parcel myself. They ignored my request and “attempted” to deliver it. However, there was no card left in my mail box. I called again and tried to arrange the parcel to be picked up at a depot nearby but they couldn’t get me a confirmation of which depot they’d send it to. I’ve given up and asked them to redeliever the parcel but it took few days to get the confirmation.Their website isn’t user friendly either. I got a link to rearrange the delivery method but the website wouldn’t allow me to submit my request. Please don’t use Fedex unless you want to call them every day to follow up on your parcel. It’s the most stressful experience I’ve had. DHL and Aus Post are much better and straight forward.

Unreliable courier it takes 4 days from brisbane to gold coast. Until now am still waiting for my parcel delivery. Where is my parcel?