Pet Super Store

Our 86cm tall 37kg 5yo Rescue Greyhound Bruno was (sincerely) treated like royalty by Georgia, cared for as considerately like a puppy, and showed authentic empathy that would please any owner of a senior pup… Georgia demonstrated very passionate enthusiasm for doggos, importantly backed up by Genuine knowledge in helpful products, relevant brands and beneficial features specific for our hound. Georgia then went above and beyond calling Stafford store re stock and availability. Georgia ensured this Greyhound & Fam’s return to Pet Super Store as a customer and referral, thank you.

Am quite a regular customer of this store for years and last year I wanted to turn my turtle tank into a fish tank as our turtle unfortunately passed. Went in in November to purchase some fish to fill my 4ft tank. I was sold discus and angel fish amongst others that all attacked each other and died over the time of 5 months. Some within days of buying them.I was not told at the time that I should not put these in the same tank. I have gone back in to see today to see if they could compensate me or even discount the fish I had bought today which were not anywhere near as expensive and I was told no. After so many years of shopping there and for the lack of knowledge by their own staff member not to be helped at all for this is a real shame and I won’t be going back there.I have literally spent thousands of dollars there and shopped there often as I have multiple pets but after this experience I won’t be wasting my money there anymore.

Can't say enough nice things about Pet superstore capalaba. The two workers in the fish section we very friendly, helpful and knowledgeable. The store was well stocked and had everything I needed. Reasonable prices. Looking forward to coming back in a few weeks time to buy my fish.

So much variety! Good service . Took my son here to pick up some bits and pieces but it was as good as visiting a small zoo (but for free haha).

The staff are always friendly and helpful. Only downfall is that they don't always have my cats food in stock. Unfortunately I can't purchase other brands as she has a sensitive stomach.

I actually quite like this store! I don't visit often however I recently discovered they sell the brand and flavour of dog food I need so I'll definitely be coming in a lot more! They have a large range and I love the aquarium section!Service is alright! I think it's important the staff welcome customers as they enter the store and have that moment of interaction as it's alot nicer than just being stared at

Really nice since their recent renovations. Always a good selection of pets to look at before purchasing what you actually went in for.Recently purchased 2 mice and some meds for our budgies. Very happy with purchases and staff pleasant and polite.

Great range of products at reasonable prices, friendly helpful staff and great variety of fish and reptiles

A large store that carries a broad range of good quality pet products. They have many products that will pamper your pets. Prices are reasonable. The staff I have found to be friendly, knowledgeable and helpful. There is even a reptile section up the stairs above the aquarium area.