MECCA Northland

Shout out to the Amazing Sally! Who couldn't of been more helpful last night! She provided me with a personable experience and made sure that all of my needs were taken care of! When ever i talk to people about Mecca Northland, I will be reccomending Sally as the flagship of Customer service! Thanks so much Sally!!!

We had a great consult from Sarah today, she was very kind and patient. My friend went in looking for foundation for her wedding day, Sarah colour matched her foundation and gave recommendations for concealer and powder. We both purchased more than what we had planned. Thank-you for your assistance and wonderful knowledge Sarah!

Much needed upgrade to the store but I can’t stand the lighting! Made it so hard to find the right foundation colour. Ended up picking up the wrong shade even though I was assisted by staff.

Excellent service from Suzanna. She was patient, knowledgeable and asked the right questions to ascertain what I needed to buy. I now have a skin care routine I love with her guidance - Thank you! Give this girl a promotion :)

Very happy with my visit today. I walked in the door and was addressed within 30 seconds. The young lady who assisted me was absolutely fantastic with what I needed.Last week, I walked into a competitor store at Northlands and wandered around like a lost lamb waiting for assistance for over 10 mins, but I left without assistance.Very happy with Mecca and will return.

The customer service reps at Mecca Northland are awesome. Very helpful and knowledgeable. I had my make up done by the manager and she did an amazing job. Highly recommend.

Today I had a make up lesson at Mecca, and I can’t speak any more highly about it. Victoria was extremely helpful and knowledgable, and really helped me to create the look I’ve been after for a while. Not once did I feel pressured to buy anything (although I happily did), and she even provided me with tips on how to use products I have at home. I am extremely happy with my purchase, and look forward to getting to use and show off all my new products. I will definitely be back to this Mecca store! Thank you Victoria for all your amazing assistance!

Appaling service compared to Sephora in Northland. It is like night and day. Customer service was poor while a bunch of girls were just chatting away without even asking if I needed any help while I was browsing.I waked into Mecca to check out some lipstick. The girls who I asked help from did not know the differences of the lipstick formulas in the same brand. Poor training and lack of knowledge.

i walked into mecca at northlands with the knowledge of which products i wanted to buy and what shades i needed, so when an employee asked how i was and asked if i needed help i politely declined because i simply didn’t need the help. i also hesitated/didn’t make eye contact as i am not very good in social situations, hence i looked up and browsed my products before i came. i continued to locate my products and began walking to and from isles comparing the shades and sizes that the products came in, and EVERY time i moved this employee with pink hair and extremely overblushed cheeks decided to follow me and watch my every move. i understand that teenagers are known to steal and whatnot, but as someone who has never stolen nor wanted to steal i felt extremely uncomfortable at the fact i was being watched so closely by an employee for absolutely no reason. teach ur staff how to at least be subtle when keeping an eye on innocent customers, thx in advance.