Eckersley's Art & Craft

I spent over an hour in the store today looking at various papers / drawing materials and the staff were incredibly helpful and patient! Ready to offer a helping hand when needed, and gladly answered my (many) questions!Thank you, Courtney and Christine!

Online Store - I'm pretty disappointed. I placed an order online 12 days ago. I expected the delivery to arrive in 5 - 7 days as per the delivery times on the website for regional Vic. I allowed some extra time due to COVID and eventually emailed yesterday when I I still hadn't received it asking for the tracking number. Late today I received an email saying it was picked at the warehouse and would be sent shortly... It hasn't even been sent. I replied 2 minutes later asking them to confirm it hasn't been sent and haven't heard back. Hopefully I get some kind of response tomorrow. I'm usually pretty relaxed about these kinds of things - especially with the pandemic - but stating 5 - 7 days for delivery and then not even sending it for over 12 days without any explanation or even an acknowledgement is not OK.Update: I spoke to a super helpful person in customer service on Monday, who promised it would be sent that day or next day. I was feeling hopeful! It's now Wednesday. I received no shipping notification and no response to my email requesting a refund if it hasn't been sent. I tried to call but got no answer.

Wonderful, compact store that has everything you will need if you are studying art or design. You’ll be assured that they will always have your back. Extra points for the convenient location of the store, as it situates itself right beside the Swanston St tram lines.

they have such good deals here and great quality art materials

Great art store with high quality products! As a hobby painter this place has everything I need. I was also surprised to discover black canvases which is super handy. A bonus, they also provide 10% off for students and have a loyalty program.

From the smallest brushes to all kinds of pencils you can imagine, love that store, will be coming back

My favourite art supplies store! Great collection of good quality products at various prices. The staff have always been very helpful and friendly. Although some items are expensive, the emphasis is definitely on quality here, so you're getting a bang for your buck. Plus, they also give student discounts, just make sure you've your student ID with you!

Thanks (to the lady with the nose ring) for the great advice concerning art utilities, media and paper last night! As a beginner, it really helped me find exactly what I needed very quickly, and create my present to my friend!

Appalling product knowledge and the customer service on chat was frustrating and one question couldn't be answered in 40 minutes.

Lots of amazing art supplies! A bit pricy through.