Nasihah Consulting Group - Northern Psychology Clinic

Monique Toohey is extraordinary and the Turkish psychologist is really good as well. However, I'm giving 3 stars because of the reception. I received a call today on the 19th of January to confirm an appointment for tomorrow. I told the receptionist I never made a booking and she insisted I made one. I told her that I haven't been in contact for over a year and I have been busy ever since my baby was born and it's been more than a year and she kept on arguing that I made the appointment a couple of weeks ago and I might have forgotten. Yes we are all human beings and we can forget things but I would really remember if I wanted to book an appointment with a psychologist. She didn't admit her mistake and then said it's fine if you don't want to come but you made the appointment and hung up.I can't believe a great clinic like yours would have such a rude and incompetent receptionist given the psychologists are so good.I rarely write bad reviews but she ruined my day with her call and her behaviourThis is in reply to the response given to my earlier reviewI am truly saddened to see an Islamic council service lying through the skin of their teeth just to attract customers and ignoring that Allah is watching everything and He is the one who provides Rizq and sustenance for everyone.Anyone who knows me and who has read these comment is surprised that a psychologist office can make up a lie as big as this one because every single person knows that I never shout, I have Alhumdolillah never uttered a swear word thanks to the upbringing of my parents and I am not wired to be even rude to someone over the phone let alone to someone older than me.I am even further disheartened by the fact that the psychologists working there would allow the owner to write the response and the lies they have written.P.S.: I was at a kid's birthday party at the time you called, you were on speaker the whole time and there are many witnesses to the way I spoke and to the way the receptionist responded and Alhumdolillah everyone has seen this and they are all wondering whether you are in the process of giving people mental stress with these kinds of comments or relieving them.I didn't believe in psychologists before and my husband always thought they can help everyone so I want to thank you for reiterating my claim in front of my husband.Jazak Allah khairun for giving Muslims such a bad name

Knowledgeable and professional. Truly cares.

I have gone to several Psychologists and Monique stands out as the best.I was hesitant to attend due to the out-of-pocket expense but you are in right hands with Mon.She is a problem solver. Usually therapist are there to listen and sometimes felt a waste of time but with Moniques' experience she has the capability to recognise the situation more quickly.I have done clay field therapy with her and it lead to an amazing journey of self discovery. Every session I learn something new and looking forward to more exploration and advise from you.Thank you Monique, may allah protect and guide you and help many more generations of our ummah to break the cycle of toxic behaviours, in built trauma and generations of cultural baggages that weight down human minds and bring out the best of self for the love of god.

Professional and caring staff who give only the highest quality care

Great service, experience is key and Monice has it.Highly recommended

They do an amazing job