Foot Locker

Went there to get 270s white blond ladie racially discriminating again me by judging me of my looks and cloths she proceeded to tell me “to go to the cheaper section” so I ended up buy 3 pairs of 270 for $690 the next week went back in to get a shoe cleaning kit the dark skinned ladie was so nice to me and was so professional

Their website and Google and broadmeadows shopping center say they open till 6:30 on Saturdays, but they close at 5. Wasted me a trip from far away

I bought Nike airmax 270 for my son on his birthday on April. The air unit in left shoe of the pair popped within 3 months. My son didn't tell me about the issue and started to use another pair of shoes for the last 3-4 months. Finally he told me about the issue yesterday. I called Nike customer service and they were very professional and helpful. The customer service representative was willing to proceed with a refund or a replacement and said it seems like the pair we bought doesn't meet Nike standards but they couldn't help further when I said I bought it from Foot Locker. We called Foot Locker customer service and again helpful, polite and professional. I was advised to visit a Foot Looker to assess the shoes and proceed with refund or store credit. When I visited the store i was met with a polite staff member. I explained what happened and the staff member assesed the shoes quickly and said it's wear and tear and is not faulty and cannot be accepted by the store. I kept asking the staff member what wear and tear happens in 3 months but the staff insisted that its wear and tear issue. From my own experience and based on what i know about Nike I don't believe a shoe made by a brand like Nike would break down due to wear and tear in 3 or 10 months. Although the staff member was extremely polite I felt that what I explained and said about what happened was dismissed and discredited by the staff member. I left the store disappointed and thinking did the staff member think I wasn't telling the truth and trying to trick the store to get some money back? I'm very disappointed and dissatisfied with the outcome of my enquiry. I wish for my request to be revisited and escalated to a senior representative from Foot Locker.Merry ChristmasAnwar

Shop is good, although a lot of shoes can be bought for a lot cheaper online from various places, overpriced but good store

Please throw your phone away if you are not going answer. Call Like 10 time, keep saying sorry can not help you at this time.

Always great service, helpful, I always find what I’m looking for

NEVER EVER WILL I OR ANYONE IN MY FAMILY PURCHASE OUR KIDS SHOES FROM HERE AGAIN! Condescending and unprofessional,clueless staff who denied that Nike offers 2 year warranty on manufacturing faults and denied Footlocker having a customer service number. According to this particular staff member all correspondence must be via ema. Horrible experience. Go toWilliams. Excellent quality where ypu wont be treated like trash

Very poor customer service would not recommend. The workers have no sale experience and walk around with no clue of what they are doing. Not helpful at all, very shocked!