quest albury

Good service, on site parking. Has elevator and snack machine. Quiet when we stayed there. Close to everything we needed. The room we chose had 2 bathrooms. 2 bedrooms. Lots of space. View from room at night was nice.

we had a two bedroom apartment and one of the bathrooms had no hot water for 3 nights even when we notified reception after check in..

Nice place overall. Needed to request the reception staff to organise clean up every now & then (not sure what the usual policy is)Stayed here for about 3 weeks. I will be back in the future.

Only ok, because the Hotel could care less about ICEing, the act of purposely preventing EV cars to charge, or general harassment. I read the hotel was subject to ICEing but couldn’t believe this existed in Australia. In a carpark no where near full, I found the same cars purposely parked in the spaces painted Green with EV painted In huge letters, all day and all night. Reception was not interested. We have a long way to go Australia.

Perfect for our needs. One night stopover/stay on our way home to Melbourne. The room was clean, King bed, supplied with towels, toaster, fridge, microwave and kettle. Free wifi so we could stream Stan and Netflix through our phones. All the creature comforts of home. Quest guest, off street parking.

Apartment was not clean - the kitchenette/bathroom cupboard doors/handles were sticky, stains on the lounge and spare blankets - one blanket had blood stains! The bathroom/laundry had not been wiped down - it looked like there was either mold/residual lint along the walls and behind the toilet. Behind the doors, the skirting boards had not been wiped/cleaned for quite some time. The rooms were warm, the bed was comfortable. The sheets and towels appeared to be clean but it’s hard to know given the other parts of the apartment did not appear to be clean. I would not recommend nor will I be staying there again

Stayed here last night with my wife and two kids. Paying what we did, I would have expected more.Was greeted by a trainee who was under trained. Not her fault.Level 4 hallway should have prepared me for the room. Even my kids commented how the hallway smelt, and was in need of repair.Our room was very average. Not what I expected from this brand. It was clean, at least.I’m very pleased we only had one night here.

I would not recommend Quest to anyone. It is expensive and my experience there was awful. I had no choice because work had paid for it.Firstly I took my previous review down because there was a few issues that I did not address properly :1. I had to change rooms as soon as I arrived and unpacked. There was no landline telephone in my room and staff were unable to locate one.2. I was asked again to move about a week later because the oven was not working. Yes as per the manager it was working when he checked because maintenance had just fixed it prior to the check out.3. Room service is poor. I agree there is a contract so only weekly service is provided. Fair. However I’ve never had the experience of housekeeping staff not replacing essential items like body, shampoo, etc. on their weekly cleans.4. I drive an electric vehicle and every time I wanted to park my EV there would be normal petrol or diesel cars in those charging spots. I requested a few times for that to be changed. The perpetrators were not given warnings, no signs and no barriers were put up.4. Finally on check out I asked if they had a scale I was told by Paris(reception staff) “we are not a hotel… go buy one at Kmart.”

Wee bit tired - carpets stained though undergoing change, dishwasher went on the brink but getting fixed, quiet place, comfortable, fab staff….friendly and keen to assist. Has 2640 on the ground floor which is a delight. Free parking. Happy to give 5 stars as comfortable and able to rest.

I’m really reviewing the restaurant as the food was really good. Especially the linguini carbonara which was one of the best we’ve had. The chocolate brownie is delightful. Good choice of wines. We stayed in a 1 bedroom apartment which was quite acceptable. Really comfy bed. Great sheets. Have to say though that the windows were very dirty. A bit off putting to look out of. But hey we were only a 1 night stop on way to Melbourne and this was a good choice.