Element Heating & Cooling

Very poor service. Contacted Steve twice before I got a call back. Organised to come out between 12 and 5pm on Friday. Waited around and no one turned up. Called him at 5:30pm, no answer. Sent him a text to which he replied and said he sent everyone home and would call me on Wednesday to organise a time to come out on Friday. No call on Wednesday so I text him, no reply. Text again on Thursday and finally got a reply saying it’s only 19 degrees on Friday and we need to wait for a 35 Degree day to diagnose the issue. What a joke. I told him not to waste my time and I’d find someone else.

Danny was helpful and friendly, very informative, and knowledgeable about the issues we had.

2 years ago Steve installed a commercial gas heating/split cooling system for us. Was very prompt making some minor adjustments and has been working great ever since - nothing too much trouble.2022 - Added Hepa filter for COVID. Once again, reliable with good communications. Thanks Steve and Daniel, much appreciated.

Great service, I've purchase a number of cooling units from them with out fault. Thanks guys!

Stephen and his team were exceptional! They supplied and installed a heating system into our rental property. They were easy to deal with, responsive to communication, reliable and on time, professional and really good value. I would highly recommend Element Heating and Cooling.

Booked an appoointment for site inspection and quote but texted me 2 hours before and saying it has to be cancelled as he is stuck at some other job. Dont understand why booking appointments with people when you have other jobs at the same time. Really disappointed with this unprofessional manner!

Called Steve on Friday morning with a ducted heater that would not start. He had one of his guys come around in no time, who diagnosed a faulty mother board, which he promptly replaced and had the heater running in 15 minutes. So thanks to the guys at Element Heating and Cooling for keeping us warm over this very cold winter.