Conways Plumbing Services

Had a new hot water service installed. The supplier of unit mucked me and Conway around . Conway pluming sorted it . Good job of installing . Would highly recommend them .

First off, I was told they would be here between 08:00 and 12:00 on Day 01. Then, at 14:00, I was rung and told they were running late. I was rung and told that they would be here the next day (Day 02) between 08:00 and 12:00. Then - surprise, surprise, the appointment was changed to ANY TIME between 12:00 and 16:00. They arrived mid to late afternoon.The plumber was very good at his work, but the electrician was a disgrace.The Electrician did not follow through on his legal requirements (COES for RCD), did not give me a receipt for monies paid when asked ($130.00), and preset our Heat Pump to a schedule which I DID NOT ASK FOR and which is costing us more than our non-Heat Pump HWS, which was off-peak. When this was bought to the attention of Conways they indicated he would ring and walk me through the steps to change/cancel it the schedule he thought we wanted, without checking with me. As my dad used to say, You know what thought thought". Glad I never held my breath whilst waiting for him to ring!!!Oh did I mention

Excellent professional friendly highly recommended.

Terrible service and have not shown up at allocated time numerous times now. The office lady was extremely rude and unprofessional.

Book in for service and cancel booking for absolutely no reason. Relying on them to fix a problem and they don't turn up.

Showed up EARLY,installed the hws and cleaned up, what a professional good old fashioned tradie. Thanks Leigh