Pacific Carving House

Got the 21st key done today for my partner daughter his over excited about the art work it's such a beautiful piece.Thank you very much Pacific Carving House & to the Artist for it's a blessing to have your art piece made by you..

Amazing work and craftsmanship. The key we got cut was just beautifully done. The staff were really friendly and helpful, the only issue is they took a week to reply to my messages on facebook or email. So if you're going to use this company, Call.. Don't message or email.

The work is beautiful! We loved how the key came out. The only downside is the communication. Trying to organise this tool sometime due to taking days to reply to am email or not answering the phone. Order we'll in advance!

Very much a hit an miss if you get your key on time or what you ordered.You may get a photo of the finished product before sending out, if not you can guarantee you are getting a product not fully finished.Dad does a fantastic job as the carver if given the right time frame to finish.Emma let's the team down with little to no correspondence whether it be by calling, messaging or emailing.Would be an absolutely lucrative business if only everything flowed from start to finish.Don't order, there's so many ways you can be disappointed!!

Communication is a huge issue!!!! From draft to final design, they carved out the draft and I literally mean that. Part of the key had the inspo designs carved directly onto it. It looked nothing like what we had a agreed on and now Emma has gone M.I.A. I will never purchase from here again. We were unable to present a key and now have to look for another carver to assist even though the birthday has now passed. So disappointed with your lack of communication & follow up Emma. I hate having to write these types of reviews, however felt it was necessary as I now have a disappointed family who were relying on PCH to come through. I don’t believe this is the carvers fault, this is a front of house issue!!!

An Absolute pleasure to deal with, Very Reliable, helpful and friendly. Emma is amazing. I have had 3 Carvings done through them and I can not thank them enough. They were absolutely stunning. Highly Recommend.

Amazing work! Gave them designs and a description of what we wanted and they executed it perfectly! Hand carved which makes it that much more special for us! Awesome work

We will be celebrating my sisters 21st tomorrow with no key. Ordered a month before. I filled in the date of when the key is due. It was needed on Sunday but they send it on Wednesday from Australia to NZ. I had to send multiple emails to make sure they send our key before the big day. No response whatsoever. Very disappointed. Will not be ordering again here.

Awesome work and very fast ony fault is response can take some time other that awesome work