Jenman Real Estate Support

I first met Neil Jenman while working as a journalist for Channel Seven years ago at a time when Neil was on television regularly, uncovering an appallingly high number of real estate agents ripping off mum and dad homeowners and buyers with astonishing regularity. In a world where people are frightened to believe, I have never seen such truth and dedication to helping people avoid this misery. Neil Jenman deserves EVERY accolade. It should be mandatory that everyone contacts him first before entering the real estate bear pit. 50 years of knowledge, customer-focused, and totally trustworthy.

Over Christmas, @neiljenman helped sell my home. Thanks to his amazing skill and knowledge, I got almost $250,000 more than the local agents quoted. That's life-changing for me. The support went far beyond what I would have hoped for or expected before and during the process. I highly recommend Jenman Support. It's a free service, and I have never felt more supported in such a major life decision.

It is so refreshing to come across a company that is run ethically and morally. Neil Jenman, his son and the Jenman team care deeply about the people they support through the real-estate journey, whether that be buying or selling. My recommendation to future sellers and buyers is to ONLY deal with Jenman Real Estate Support, they will guide you and support you through the process, with only your best interests at heart.Neil Jenman is a true gentleman who is empathetic, honest, generous and highly knowledgeable. We achieved a successful sale, that could not be achieved by 3 other agents - because he recommended an honest agent that understands he works for the seller not the buyer; who has integrity, and honed negotiation skills. No upfront advertising? Can you believe, they don't charge unless they do their job and sell your property? No hidden fees and no hidden agenda.Neil generously gave me his time, expertise and friendship. Everything in life is about building relationships, and giving more than expecting and taking; and this is very much the Jenman philosophy. My heartfelt gratitude to an amazing team who care, and the care translates to kindness and results. I am forever grateful.

I contacted Jenman support after having used them years ago. The agent they referred me too was fantastic. He fully explained the process, he dealt with the tenants in the property and the house sold within a couple of days of being on the market at a price a little higher than I was expecting. Highly recommend using a Jenman agent and I will certainly do so again!

I am still gobsmacked that such outstanding real estate industry information is given freely! I then asked for an agent referral to sell my home. The agent gave me a conservative sell price but wth his presale method and negotiation skills I got the exact money that I wanted. It was a happy event and with the knowledge gained I could trust in the process.

Thank you for recommending agent, Janette Oliver of Regional and Rural Realty to be our agent for the sale of our house in Port Macquarie. Janette was a wonderful help with the sale. We were away a lot and Janette was so obliging with us and the potential buyers. She even helped a person with access who wasn't a buyer. She was very patient and determined to get the best price for us with inspections by appointment only. Despite the pressure of rising interest rates as reported on the news media, I don’t believe that affected our selling price significantly or at all thanks to Janette. Thank you for recommending Regional and Rural Realty.

I wish to provide our sincere thanks and highest recommendation to Reiden, Neil & Alec Jenman @ Jenman Real Estate Support!Although I was not an existing client, Neil & Alec accepted my case willingly and with great knowledge, dedication and conviction. My case is complicated and detailed so my family took great comfort in the fact of having Australia's foremost Real Estate Expert looking after us.Its uncommon to meet a person like Neil who is EXACTLY what he claims to be, while still remaining humble and modest. He is without doubt the most ethical, honest, decent & generous person I have ever met in my 60+ years.The depth of his real estate industry knowledge combined with an encyclopedic memory from the thousands of books and facts he's read made for a truly memorable face to face meeting.My family and I would strongly recommend Jenman Support to anyone needing the BEST advice and real estate support in the country!

It's complex .. so a bit long-winded .. sorry.Although I’d been following Jenman for years, I decided that my house’s location required a local agent if it was to get the highest price. I approached multiple local agents. All came across as lovely people. All were enthusiastic about the property. All assured me that they would get me the best price. All wanted to auction the house.Then I asked the basis of the agent’s (high) valuation of my house ... and was buried under an avalanche of (warm, fuzzy) content-less verbiage.Then I asked why I should pay the merchant’s cost of doing business (aka advertising) ... verbiage.Then I asked why I should pay if the agent didn’t sell the house at or near the quoted “valuation” ... verbiage.Then I pointed out that selling at (say) 10% under the best price would still deliver 90% commission to the agent (while destroying most of my equity) so why would he put in the massive extra effort for very little extra return ... verbiage.Then I pointed out that the property is sold at auction when the second highest bidder drops out even if the successful bidder had been prepared to pay (a lot?) more ... verbiage.Then I pointed out that an auction outsourced the majority of work (which the seller paid for upfront) so how did they justify the commission rate ... verbiage.Each instance of verbiage was beautifully presented and left me with warm, fuzzy feelings, which lasted only until I realised it all came down to “trust me to act against my own best interests”. If you believe that .. have I got a bridge to sell you.So I approached Jenman directly and explained the situation and Jenman recommended an agent who was physically located some distance away in a different demographic. Given that there was no cost to me of engaging that person, I did my homework and paid for an independent valuation before I started negotiations with the agent. It was (and remains) a difficult time to sell, so I chose to (ignore that part of Jenman’s advice and) be upfront. I didn’t tell the agent the independent valuer’s actual figure, but set a price above that as the minimum I would accept – I would lease the house out if I couldn’t get that amount.In the end the house was sold quite quickly (other properties around mine were still on the market months later) and was sold for a figure well above the minimum that I had set.For the record, the Jenman agent continued to help even after the sale had been made and he had been paid. Specifically, he helped me to buy my replacement property at a discount greater than the commission I had paid him for the sale of mine – and refused to take anything for his service. He then negotiated with a remote agency to get me into a rental property despite the horrendous odds against getting a rental at the time.Caveat, Caveat … there is always a caveat. In this case all the other agents buried their real charges by splitting off their costs (advertising etc) to be paid unconditionally by the seller. The Jenman model charges a single fee that has to cover the agent’s real costs of sale and hence appears, on paper, as higher than the others.A bit of psychology … once a seller has spent many thousands of dollars in advertising (aka agents’ costs), s/he is far more likely to agree to sell (well) under any previously agreed “valuation”. So there is an incentive for the agent to over-value the property in the knowledge that they will be able to tell the seller that “the market has spoken” (and you have to drop the price) once the seller has paid the advertising costs. With the Jenman model, there is no such pressure so the seller can just walk at any time leaving any costs with the agent. Hence it is up to the Jenman agent at the start of negotiations to make sure that the valuation is both achievable (by the agent) and acceptable (by the seller).

After our parents passed away my brother continued to live in the family home in Bendigo Victoria until his passing. The property passed to me. My husband and I decided to sell. I had never sold a property, and I did not feel equal to the task either. I was haunted by tales of unscrupulous agents that beat you down on price in order to get a quick sale. Then our son Paul suggested Jenman Real Estate Support. Paul had followed Jenman for 20 years and was confident that involving them was the way to go. How right he was! I read through all the literature they provided, and my confidence grew. Jenman supports sellers, and supports agents in their work. That confidence continued when we were referred to Greg Heard. Nothing was a problem to Greg. He treated us with respect and genuine consideration. His local knowledge was sound. He quickly came up with a price range that he believed he could achieve within. In a falling market, with a run-down property, he achieved that, all with cheerfulness and a willingness to listen. He was always happy to answer questions. We were so fortunate to be involved with Jenman Real Estate Support and Greg Heard. I would absolutely use Jenman and Greg again, and I recommend them to others.

As an ex Real Estate agent with many years of experience I have read Neil articles for some years now. Its so refreshing to come across someone in the Real Estate business that truly has the best interests of the seller at heart.I enjoy reading his articles when they turn up in my inbox. I just really wish there were more people like him around when I was selling Real Estate in Perth, WA, I might not have left the industry that I loved so much.His views and opinions will often clash with Real Estate agents and especially the ones that seem to be selling everything and raking it in ... and that should tell you something!Most agents only care about 1 thing in my opinion. If you don't believe me or Neil for that matter, next time an agent tries to get you to take a lower offer ask them to take the proportionate amount off their commission fee and see what the response is.Keep up the amazing work Neil and Team and keep those awesome emails coming.Glen Mason