KX Pilates Surry Hills

Love their professionalism. Every trainer was very knowledgeable in pilates techniques and would make sure everyone is doing it properly to avoid injuries. They also always accommodate for people with existing injuries and would modify the exercise accordingly.

I’ve tried several different studios and this studio has a distinctly hectic vibe. Some trainers blare out music while dancing so we can’t hear a word of their instructions (which would make it really inaccessible for anyone with the mildest hearing impairments and I don’t even have any disabilities) some trainers treat you like you don’t know your own body and pressure you to switch springs - which I find disrespectful. It’s especially annoying when some trainers pump up and down the music and act like bouncers. I’m not here to be entertained please - I’m here to strengthen my body and reconnect with my mind. I’d be going to the gym if I wanted crazy hectic vibes and I don’t know if KX just assumes everyone likes this sort of style as opposed to a calm and mindful approach. I come here because it’s conveniently located, and I do really like some trainers - Lauren in particular is a fabulous and thoughtful instructor, respectful of individual needs and always professional. She’s spot on at correcting people because she actually pays attention and cares. I’d recommend conducting some surveys to find out what people actually want out of all your classes.

Constant class cancellations, has been a problem for over a year now and isn’t improving. They say it’s covid but other KX studios aren’t having the same issues

Best pilates in Sydney. Perfect central location with a comprehensive schedule allowing me to train morning or nights! Very clean studio and beautiful bathrooms - better than my shower at home! Awesome instructors; knowledgeable but fun! LOVE everything about this KX Studio! And their new student special is perfect for anyone wanting to try it! You will get hooked!

If I could give 0 stars I would. I want to start by saying for some people the release from their workouts are vital to their mental health. I have struggled for some time to consistenly get back in the swing of things after experiencing the realities of an eating disorder which i mention because choosing to be fit can be attached to alot that can be easily discouraged. Having had in the last week 4 b2b class cancellations for a morning class 6am, an arvo class4pm and their last 8pm class as well as my class today. Clearly you guys do not value or respect your customers time and efforts. I do not care if you reach out to your KX family and if you cant find someone the class is cancelled. If you are cancelling more than not then either get more consistent trainers or close the studio down or dont offer those classes. As I've NEVER had one class cancelled at Potts Point location. I use class pass and have sent an email suggesting to remove that studio as its a sell out and not at all consistent. PS two of my mates I recommended have had the same experience

Great teachers and lovely studio. My favourite workout!

Many of classes are cancelled without being notified. There won’t be any refund for those classes to be cancelled.If you want to commit to the fitness it’s better to avoid it.

I have been working out here for about 2 years now and I love it! The instructors are passionate and so motivating, enough to to get me out of bed at 5am!The only thing that has been disappointing is adding in 4 extra reformer beds taking it from a 12 person boutique style" class to 16 bed "gym". Meanwhile also making the classes more expensive?! I find this a little greedy to be honest."

I had a very bad experience. I told the teacher Isabel that I was here for the first time. She didn’t show me around the space or how to use the equipment. She ignored me throughout the class so I had no idea what I was doing. She didn’t even ask my name. It was a very bad experience and I felt like I wasted my money and learnt nothing.

cancelled my 6am class via email late at night. 6 people standing out front at 5:50am, nobody had seen the email. replied to let them know that it was not ok (that late notice requires a text). no reply to the email.