Rapunzel Rapunzel

I’ve box dyed my hair black for the last 2 years and decided it was time for a change. I attempted this change by myself at home and begun by doing hair colour removal treatments. My partner surprised me with a gift voucher for Rapunzel Rapunzel and that was probably the best gift he’s ever gotten me! Tamryn transformed my hair from this horribly multi-coloured mess to a beautifully blended blonde brown balyage. She took on the challenge and she accomplished it so well! I will 110% be back. You’ve got a lifelong customer now x

I had balayage and a trim done by Ash L a few weeks ago, she was lovely, professional and I was very happy with her attention to detail. The salon itself is beautiful and had a relaxing feel.I’ve re-booked for hair and make up for an event I have coming up next month.

Have been coming here since it opened and my hair is always amazing! They are honest about what will work with your hair type and let you know of options that are high or low maintenance depending what you want and prefer. Plus so skilled with pride in their work. 1000% recommend

I booked in with Lauren to get a treatment, cut and blow dry. Lauren also offered to finish off with curling my hair and she exceeded my expectations. I left feeling extremely happy with my hair style and health. I definitely will booking in again with Lauren in the future, thank you so much.

I booked into the salon to receive a balayage colour. On the day they informed me that the inspirational photo I had brought in was foils and I agreed to the change. I showed two photos and they were both brunettes but with lots of blonde. My stylist was lovely on the day but the process took 7 hours in the salon. When I got home and surveyed my hair as we often do, I felt that my hair was not very different. They had added some foils which I felt were streaky. The bottom of my hair which was light prior to my appointment was the same lightness just toned. After talking to many of my friends, they encouraged me to message the salon as they agreed that I should get it fixed. I have been to the salon a couple of times and I had a great experience so I figure why not give them a chance. I messaged them hoping they might be able to adjust my hair or offer me a partial refund. They invited me back to assess my hair after I sent them a couple of messages. It was clear that when I returned they had no intention of helping me find a solution. I had a few issues, the time and colour. The manager explained that the stylist I had was an apprentice and was learning to get faster hence the 7 hours. I explained that I didn’t feel this was fair as the online booking system has her listed as an emerging senior. I explained that I had had my hair lightened before and it has only ever taken 4 hours max. I have also had much better results with my hair in a similar condition. (I have been dark to light before) In which the manager just said well that’s how long it takes sometimes. The manager also stated that they had told me on the day my hair wasn’t going to look like those photos or be light. At no point in the 7 hours did anyone tell me that my hair was not going to turn out somewhat blonde. (Why would I come back or complain if they had told me that) My main issue with this salon is not the stylist who did my hair but the manager. I felt humiliated and belittled for simply being honest. Every issue that I raised was responded with well I don’t agree. There was no offer for a resolution just simply sorry there isn’t anything we can do for you. I would have rather them tell me from the beginning they weren’t going to help me rather than invite me in to have a conversation that went in circles and left me feeling upset and humiliated.

I have my foils done by Ashleigh, she is a absolute hair wizz! I’m a hairdresser myself so am quite particular with who I have do my hair. I’m always happy when I leave, the toning is on point, styling looks great and I leave feeling relaxed. Quite often I have an apprentice wash or style my hair after and their level of care and attention to detail is a true complement to the way Ash teaches. A+ all round

First time at this salon as I recently moved into the area and I am quite disappointed with the outcome of my hair to say the least. It took 6.5 hours (with an emerging senior stylist) just to get traditional foils & a quick dry off. Had to reject the trim I originally asked for and the iron finish (which was included in the price I paid) because I was over the ridiculous amount of time it had taken just for the colour. Hair looks pretty much the same as how I walked in prior to my appointment & not what I asked for. The condition of my hair post appointment is awful. Feels dry & damaged and is easily knotty. Unfortunately I won’t be returning.Reading previous reviews seems it may be a recurring issue.

Highly recommend Kailie! My hair looks and feels amazing and she is very knowledgeable and lovely! Thank you again!

First time using the salon and it was a pleasure! My hair is so blonde and silky and shiny, Ash did an incredible job. Currently on holiday from the Uk and everyone made me feel so welcome!Thanks so much Rapunzel Rapunzel xo