Ice Zoo Sydney

These guys were so lovely. Free parking. Great for all skill levels. The music was great. The atmosphere fantastic. The staff are the best!

Staff were rude! The rink wasn’t very big and it also got very busy so there was hardly any room to skate freely. The rink was also constantly wet! You can literally see puddles on the ice and there was even a large patch in the middle of the rink that was obviously unsafe but their solution was to put two traffic cones on top of it. I would not recommend this place.

It was so much fun. It gets crowded eventually but it was still enjoyable. If you love to ice skate try the Saturday- Disco on ice.

Thank you for the Elaine that help ran Sam's birthday party, she is really good and looked after the kids well. We went to the 6pm disco night on SaturdayThe Bad:1. condition of the ice... (lots of watery patches, and some spots you skid over plastic! ) please have thicker ice and make it colder so the ice don't melt. a couple of kids fallen over and their cloth soaking wet. I don't know if it was bad ice day but the owner need to fix the ice ASAP!2. Food selection is pretty bad. really expensive nuggets and chips considering the low quality.3. need more staff (just 3 staff at the front counter at peak hour serving both customer and food is not enough)The Good:Location, lots of parking, lots of toilets and in good condition.They do hold beginner classes at a reasonable price so that's something I will look into.Will visit again once they get the ice fixed.

This place is Sydney’s best kept secret. The staff are warm and friendly and there are so many classes for all ages. It even has an ice bar so you can have a drink after a skate as well as an huge selection from the cafe. They nail the vibe there - you’ll see what I mean. Couldn’t recommend this place enough. Oh and the skate shop is incredible. Check it out!

The ice was wet, and slippery right from the start. I had to change the hires shoes as the insides were worn and sharp. I was on the ice for 2 mins and went and asked to cancel my session and get a refund- guess what? No refund and just a rude attitude instead. I can understand that they don’t want people trying to skate for 30 mins then changing their minds but 2 mins?! And a reasonable explanation that their ice was covered in water. The rude manager just pointed repeatedly to their policy of no refunds, but cleverly you pay before you can see that state of the ice. I was really unhappy with the whole experience and disappointed in the total lack of understanding or care.

The food options were poor. Everything either deep fried, dried out in the warmer oven or they had run out (how you run out of bread at lunch time god knows). The ice rink was wet and ice was melting all over the place. The state of the penguins was sad and they were very dirty and needed a clean a few years ago I would think. It's small too but my kids were fairly happy with the experience so that's a plus.

Good place to take the kids. But had to laugh when we had to pay $20 cake fee to bring our own birthday cake. No lights get turned off or anything.

We have attended this venue 15 times with our 8 year old grand daughter who has become a confident ice skater. It is great family fun. Lots of food available to keep the energy up. Helpful and polite staff. All the skaters are well organised and behaved. As a spectater ensure you bring warm clothes especially for the lower extremities.