Mearth Electric Scooters

We brought a Scooter for our Son for Christmas, Unfortunately it was damaged, however we had absolutely fantastic service from Rillett to assist in getting this fixed. She was quick to respond to emails, and had no issues in sorting out a courier to pick the scooter up and have it fixed under warranty for us. Her communication through the whole process and the technical team to assist in the repairs was amazing. Would highly recommend Mearth for all your Scooter needs. Fantastic customer service and a great team to deal with! Thank you

Picked up my pre-ordered Mearth RS and headed straight to the national park. The speed and power is amazing. Handled all the hills in a National park like a piece of cake. I can surpass all the cyclist at ease by just a press of the throttle , the feeling on this machine was amazing. Proud that this Australian brand came up with such an amazing design that is second to none of all the scooters in the market, good work Mearth.

If only I could give zero stars! Communication, quality of product and customer service has all been very poor. Bought two Mearth scooters at almost $2000. One broke after a year, just out of warranty. Offered a $20 discount on a new $400 battery that “may” fix the problem. If I subscribed to the website I’d automatically get $30 discount which shows the poor customer service. Have waited months on a reply to emails. Spent hours emailing back and forth taking requested videos/photos etc. rang a number of times. Been trying to resolve this since December. Also had issues with the wheels on both scooters always deflating. Eventually purchased 4 solid tires without the tube from another company. Have spent a lot of many on these scooters to get a poor result. Definitely much better scooters on the market at a cheaper price. Don’t recommend Mearth. Will open a dispute with ACCC.EDIT TO REPOND TO REPLY: regarding the 20% discount. The 20% discount was not offered until the day after I left my review (Thursday 23rd March at 9.54am to be exact) otherwise I would have stated this. There is no intention from me to be dishonest or leave out information.

I bought the Mearth S last week and it's been an absolute blast to ride. It's got a great range, so I can zip around the city without worrying about running out of juice. And it's surprisingly sturdy for such a lightweight scooter - I feel safe and secure even when I'm cruising at top speed.

Great scooter! I'm very happy with its performance and ride. My previous scooter was Ninebot Max, my new Mearth RS Pro is faster with longer range and has the power to effortlessly carry my bulk up steeper hills. I'm a 66 year old guy, my RS Pro easily handles my hour long, daily commute to work (weather permitting) through south western Sydney.One big advantage of Mearth is the team at Alexandria, advise, service and spare parts are all just a phone call away.

I've been using my Mearth S Pro for a few months now and I'm loving it! It's smooth, fast, and easy to maneuver. I use it for my daily commute and it's a real time-saver. Plus, the customer service team at Mearth is fantastic - they were very helpful when I had a question about the scooter.

Mearth Electric scooters has some of the best customer service I've ever experienced. The representative I spoke with was patient, knowledgeable, and went above and beyond to ensure that my questions were answered. Their fast shipping was just the cherry on top!

I was hesitant to order an electric scooter online, but Mearth scooters made the process so easy and stress-free. Their website was easy to navigate, and I received frequent updates about the status of my order. The scooter arrived ahead of schedule and in perfect condition. I highly recommend mearth scooter

Flexing my GTS EVO in Barangaroo NSW, Thanks Rillet for the superb advise and customer service, I am happy of my GTS EVO, it exceed my expectation, lots of folks staring and asking my GTS EVO. Great power pick up on the motor and futuristic design. Good luck to you Rillet and to your company, Let's RIDE!!!Great customer service, Rillet knows very much the Mearth electric scooter, She helps me to understand the functionality of the GTS EVO scooter that I purchased. From Rillet customer service, I am happy and satisfied already, that is why on that very day I purchased the Meart GTS EVO. I'm proud that this is Australian made. I can not wait until my scooter arrives and enjoy the ride. Good design. Support is just here in Alexandria NSW not worried about the after sales support, spare parts and repair. More power to Mearth team.

The fast shipping from Mearth Electric scooters was amazing! I placed my order on a Tuesday and had my scooter in hand by Thursday. Plus, the packaging was sturdy and protected the scooter during transit. I highly recommend this company.