Fence On

Appalling customer service, the worst I have ever dealt with, all smiles whilst taking your money, then absolute silence after that when it comes to standing by their products, very shifty. Their idea of warranty (after they have been fully paid) seems to be to ignore emails and also ignore any request to come and fix our near brand new fence. Rusting parts, broken parts and now totally inoperable and only months old and these people have now not returned for months to fix what is now junk = this to me seems like a classic case of 'take the money and run' type business when it comes to fixing things under warranty (and what now seems like a worthless warranty). I would not use or recommend these people for any fencing or gates - or for any thing that requires that you pay them your hard earned money. Protect yourself and go to a reputable business that stands by their products. In my opinion, these people should not be in business. To me, it has been like theft of my money, many thousands of dollar that I have worked hard and honestly to earn and they do not seem to care and have taken my money. From my bad experience with these people, I suggest that you DO NOT use these people. If you do, and their faulty products fail, good luck getting them to stand by any of their legal obligations to repair anything. Be *WARNED* of doing any business with these people.

In summary, Fence On provided good old fashioned customer service with skilled fabricators and installers producing a product that we are absolutely wrapt with. Highly recommend! We have used them twice with fantastic service both times.Updated review (2022)We have just completed our front fence, with Fenceon completing the works. We are blown away by the result, with the quality of the build and expertise of the designers and installers.We obtained a few quotes, and whileFenceon we’re marginally more expensive we felt comfortable given our past experiences. We especially like that fence on build individual panels together (rather than the drop in and spacer method which is not as solid)The pictures speak for themselves, we used an electrician and Concreter recommended by Michael and they both did exellent work.All in all another great experience, we’re very happy. Thanks to Michael, Lily, and the team at FenceonOriginal review (2020)We recently sought quotes for side gates and a front fence on a new house we built. We rang around locals, got a few out to measure but could never get a quote and struggled to get anywhere.Then we found and rang FenceOn. Michael and his colleague turned up on time and clearly knew what they were talking about, offering advice for a better way to do what we had in our head. We received a written quote the next day and I had a number of emails back and forward with Michael where he answered all my queries. Soon after we paid the deposit and everything was underway. We went to the factory to inspect the frames before powder-coating and were really impressed with the finish and craftsmanship. Not long after it was go time and our side gates got installed. The installers were lovely, and while there was a bit of a language barrier, they clearly knew what they were doing and spent a good amount of time making sure their install was clean and correct.We really cannot be happier with our experience with Fence On, and will definitely use them again in the near future. A huge thankyou to Michael and the team (including their dog Flash!), we're looking forward to working with you again soon!

Michael and his team did a great job on our balustrades and side gate! They are efficient in delivering the products and have good communication. Highly recommended!

Last year to adhere to the pool fence regulations, I required two pool fences to be built in my backyard. Michael and his business was someone I trusted from the beginning, as I had read his reviews on Google. After receiving a quote, I choose to go with Fence On as I was quoted a fair price and a promise that the price would not change as steel prices were fluctuating at the time. Within a few weeks of payment, the fence was made and ready to be installed. The installation was completed in one day. Michael's men were professional, worked quickly and cleaned up after themselves. Both fences passed inspection and I am extremely happy with the quality (the fence is made with galvanised steel so it is more costly, but will not rust), price and customer service. I highly recommend Michael, Lily (who was informative and lovely to speak with) and his crew.

Fenceon were on time, showed competence, overcame unforeseen problems and completed the job to our total satisfaction. I recommend them to anyone needing a job in their line of work.

I wanted to get my fence and the gate done for a while, got few quotations from different places but I went with FenceOn. Michael and the team are very helpful,professional and friendly,have good communication. Me and my wife couldn't decide between two designs and Michael was very helpful and knowledgeable. They've done excellent job for us.Me and my family are very happy with the job.Highly recommend.

Our new angle blade side gates look and work great. Michael and the team were very helpful and delivered when promised. The installation team were very thorough and took great care - they even cleaned up afterwards. Will recommend and use again. Go FenceOn !

Very professional annd gave me a quote very quickly. Then, once given the go ahead we had the whole thing sorted within a week. It looks great! Thanks heaps!

Great value and high quality work....The end result looked fantastic!Thanks Michael & Lily you were a pleasure to deal with.

I needed a compliant balustrade and pool gate construction. The team at FenceOn were fantastic and I am happy to report that our Building Surveyor passed the construction with no issues. I will definitely be using FenceOn again and recommend them highly.