Barnetts Couriers Newcastle

Clean good service

Calls ten minutes before arriving to deliver an item to my house. I work 20 minutes away and was expected to be there to help the driver lift a 120 kg item off the truck. I didn't get there before the driver, so he unpacks a $2000 package and stacks it on my front lawn (see pic) and expects me to be happy about it. The problem:1. The company expects their drivers to lift 120 kg items off the truck without any mechanical assistance but with the customers assistance.2. The driver could've called first thing in the morning to give me some idea of time but chose not to do so. He could've called an hour before to let me know that he was about to deliver, giving me time to get home from work.3. The driver wants to scare me with his prowess in fighting or provoke me into fighting him.4. Complained to the company and they told me that the driver did me a favour by unpacking it the way it is and leaving it on my front lawn.