Beerwah Family Clinic

Had a second appointment via teleconference and was told a prescription would be emailed across of the antibiotics i had been on for the previous 5 days.No prescription was sent so called @8:54am the next day and I was advised my email address was input incorrectly. Clarified my email address and was told it would be emailed through.Called back @ 10:13am as I still had not received the prescription.Was told it was a busy morning with lots of emergencies...fair enough. I explained what the medication was for and that I was keen to get to a pharmacy.Receptionist said it would be sent within half an hour.Called back @ 11:54am as STILL NO PRESCRIPTION.Was then told I have to book an appointment ( that I wouldn't be charged for ) because it was a different doctor on duty who couldn't issue prescriptions off other doctors notes.THAT IS COMPLETE RUBBISH....ABSOLUTELY FURIOUS. WORST EXPERIENCE EVER.

First time at the clinic and was very impressed. Dr Ziah was very professional and so was the nurses and reception. Did not have to wait but I know that may not always be the case. Highly recommend.

The doctors here are really good. I like to see one in particular, but without exception, every single time I make an appointment I will get a phone call from reception telling me the doctor is not available and that I need to reschedule. Sometimes I get several day’s notice, other times I get 2 hours notice. Once I turned up for a rescheduled appointment only to be told my doctor wasn’t there and that they’d squeeze me in with someone else. I showed them my emailed appt confirmation and asked them to explain the error, to which they refused. Then, miraculously, my doctor appeared! There is something seriously wrong with the appt making procedure at this practice and it is extremely frustrating for patients. When I ask reception staff for an explanation I’m just greeted with sheer rudeness.

Had the worst experience of my life with a Dr at this clinic.. and the 3 other occasions have also been horrendous… I will be taking the most recent experience further.. don’t go here.. they are terrible

Staff are always super friendly and helpful! They’ve always gone out of their way to help. Wouldn’t recommend anywhere else.

I have had nothing but professional and friendly service at this medical centre. Dr Ahmed is a brilliant doctor, and very down to earth. Explains things superbly and he is a first rate carer. I know people who are patients of other doctors there and they have nothing but praise for them. Funny how many people complaining here appear to keep going back. They must be doing something right at the centre.For those who whinge about waiting..an appoinment is simply a guide, not a guarantee of being on time. Just like trains and planes really. No guarantees, but all effort made to be as close to time as possible. Of course if people do not like waiting they can go to a hospital and clog up the already busy waiting room to be triaged, and made wait longer.Then they can really whinge.

My husband attended this clinic with concerns of a growth on his scalp, doctor gave him a script for antiseptic cream and to come back in a week, not happy with that got a second opinion from doctor in Landsborough and the growth was a skin cancer….would not send my dogs to this particular doctor….

Dr Neela Nazneen doctor is compassionate and very skillfully doctor. Dr Neela stayed back and did iron infusion herself while nurse has gone home, with compassion and kindness rarely seen these days. Dr Neela treated post covid caugh very efficiently , from the first visit the caught was treated - in a matter of week. Dr Neela has still and gold heart, top doctor you can find. Thank you DrNeela

My teenage daughter was charged top fees and then never refunded the gap until I asked them to. When questioned over the high fees, I was advised - it depends on the type of doctor (simple consultation)??? Follow up after x-ray, - first appointment of the day booked - the doctor turned up over half an hour late, then used my daughter's phone to ring for x-ray results - told her what they said on the phone, then sent her out. Then they chased my daughter for more money. What about the time spent waiting and the use of her phone. What a joke. Find somewhere else!!!