EB Games - MacArthur Square

Sarah has exceptional customer service skills, went above and beyond with us today at the store, a great asset to eb games MacArthur square, thanks again Sarah

Had an instore credit to use up from another branch. Transfering the credit between stores requires a bit of effort, but thanks to Elle it was not only seamless but was also done with an amazing and friendly attitude. Genuine desire to help. Customer service at its best.

I was going to buy a game, then when I showed a cheaper price elsewhere to price match he refused to sell it? I just left and went to the store that was cheaper will never come her again. 2/1/2023 at 2pm

will not replace fault products that they sell. Don't buy here if you thing of warranty

Staff are so friendly and knowledgeable here, always happy to help and discuss any questions you may have.

This place is a familiar name everywhere, with constant branding, prices and a friendly team. However, some merchandise was pretty expensive; like the soft animals. The checkout line was atrocious, people pushing in, wrapping around the store etc. During my visit, all the staff were behind the counter; making it hard to ask questions without joining the checkout line. When we did ask the question the staff member knew the answer, and was very helpful.

I visited the eb games store at macarthur square today (24/09/2022) and the staff working there were amazing, I was blown away by their customer service. I purchased a poster and frame and a lovely boy who worked there asked if I would like him to go and get a trolley for me due to the size of the frame, and the girl that served me wasn't happy with the condition of the frame I picked up so she went and got another one off the shop floor. Props to you guys for making my day and I hope you all see this review and that your boss does too.

I would like to give a special mention to Sarah from EB Games at Macarthur Square.I went looking for a PS5 which are very hard to get, Sarah informed me of the stock issues and the wait times which couldn't even be guranteed before Christmas.On seeing my dissapointment Sarah began to search the EB network for anything that may be available, after about 15 minutes she had located one of the only ones in stock at the Warriewood branch and within 10 minutes we'd paid for it, secured it and were on the way to pick it up.Thanks to Sarah's extreme deligence and her natural caring nature, i'm now the owner of a brand new PS5.Thank you very much Sarah, you have absolutely made my Christmas.You are a credit to yourself and your family.

Good variety of games and merch for a variety of movies, comics, games etc.Staff were really friendly and helpful, and patient as I packed everything in the pram!Highly reccomend!

Eb games is my most favourite places and has been for many years to buy games or consoles. They always have the biggest range to choose from and there is always discounts and bargains going on .the staff there are always helpful and really nice. Would recommend anyone to shop here if there looking for games or consoles