O'Brien® AutoGlass Lambton

Absolutely great staff couldn't have done enough very respectful will recommend to family and friends thanks O'Brien glass

Had a great experience with O'Brien Lambton. They replaced my windshield. Due to other factors out of their control, I wasn't 100% happy with the windshield. I went back to talk to the store manager, John. He investigated the issue and offered a full refund. They are 100% behind their work and take their warranty seriously. Will definitely use them again.

Had a warranty issue rectified within in 24 hours of my complaint very happy recommend this establishment for sure.

Liam was very prompt , courteous and gave me great advice . Fantastic results and extremely satisfied . Highly recommend

O'Brien Auto Glass at Lambton were very professional the way they handled my problem of my broken windows. Will definitely use them again

Great initial service as a new customer - easy booking, fast and professional execution. But super slow on follow up. I've requested a receipt twice. Even a small business will email you a receipt within minutes. O'Brien requires long delays in phone queues, lots of number pressing and being stuck on hold again. Clunky after-sales.

This is a complaint against the Management of Obrien Glass. As usual it's Obriens way or NO Way! Was referred to them by the insurer but Obrien said not covered by the policy. Almost an hour on the phone but refused to book in my job unless I paid $1,000 over the phone and then when I did, told me I'd have to wait a month to get it replaced. As it turns out, it was covered by the policy and it was supposed to be FREE. I only discovered by chance that it was covered.You just cant explain anything to these people...they just don't listen or maybe they do but they just don't care. Finally got a refund but it took 6 emails and 4 phone calls! How many other people are they ripping off without the client knowing about it?On the positive side, their techs did a perfect repair, thanksClearly the management need retraining, I wouldn't hire any of them.

I had a huge crack on my windscreen from hail and rang up and they were able to book me in the next day super fast! And I just sat in the waiting room and watched my car In the workshop they even have water coffee and tea and you can watch tv definitely a win for me it only took 1 and 1/2 hours and it was done so quick! The customer service was outstanding I am so happy with the results and couldn’t thank them enough I definitely recommend. It is the best in the business!

Had my car windscreen booked in for a home visit. All went plan. Couldn't be happier with the tech. Knew what time he was arriving, kept me informed on the progress, and a pretty good job done, as well. Def recommend this service if you can't make it to a workshop.