Open Ear Audio

Very happy with the service from the guys at Open Ear Audio. An excellent job done on my Rotel Turntable. Highly recommend.

Dropped in here during the week with a broken speaker. The problem was quickly diagnosed and fixed straight away at a great price. Really friendly team working there. Highly recommended. Thank you!

These guys are absolute professionals. They do an exceptional job at repairing, restoring and refining hifi gear. They repaired my Pro-Ject Debut Carbon turntable and paired it with a new pre-amp. It's sounding better tahn ever. Very pleased!

I left two turntables in for servicing. First impressions were good as the woman who took my details was professional and pleasant.When I went to collect my turntable I noticed some laminate is scraped off in two sections. When I questioned the damage to the turntable (in as amicable a manner as possible) the guy I had to deal with, quite aggressively said ‘I DIDN’T DO IT’ and 'It's an old turntable ANYWAY'. I have the turntable for over ten years and know the damage is new.A complete absence of people skills and accountability. Very unpleasant customer service experience.Ps Absolutely NO effort was made to address the damage done or compensate me in anyway. Not even an apology was made.

These guys really know what they’re doing. Super transparent and detailed with all assessment, advice and work performed. All at a very fair price. Look no further!

Open Ear Audio is helping us to restore our in-ceiling Jamo speakers.The sound is better that when the speakers were new.I couldn't find a single other place in Melbourne who wanted to help.Open Ear Audio bent over backward and delivered awesome results.

I have been thoroughly impressed by the work and service provided by Open Ear Audio. They assisted me with fixing some issues with an old Pye front-loading record player and at all times their service was outstanding.Whilst they did a great job the first time around, after getting it home and using it for a period, it needed some further tweaks. The guys were happy to assist me further and these further tweaks were covered under their warranty which I greatly appreciated. Throughout all of the above work their communication was first class and greatly appreciated.I would not hesitate to recommend their fantastic service - thanks guys!

5 Star experience. Solved a mysterious issue I had with a phono cartridge install in no time flat. The folks there know their stuff inside out, and at a very reasonable charge. Plus, they care. Very quick to respond too, via email.

Excellent communication, and work. I had my turntable serviced and modified, and the whole process was seamless. They were so patient with all my questions, and I felt that I was in excellent hands. Most importantly my turntable is shiny and sings like never before. THANK YOU! :)

Wonderful quality service. at a very reasonable, dare I say, cheap price. My turntable is once again a delight to use and records sound better than before. It is now my go to" for stereo servicing."