EB Games - Grafton

Staff really try to help out with purchases. Have a good layout and lots of game related items for sale. Very helpful in getting items not at this store quickly from others.

Issac is 10/10 amazingIve been in and out of the shop for months deliberating a purchases of a Nintendo Switch. Not once did he try and trick me into buying it or try any of those slimy sales tactics so many places doHe answered all my questions every visited without a fuss, sometimes reanswering questions I had asked before but forgotten the answer!Just a super top bloke!But thanks to the store getting after pay I was able to walk away today with my very own Switch!Im super excited and grateful to the great service Issac providedHighly recommended checking out Eb Games in Grafton :)

Staff here are amazing and helpful. Willing to go the extra mile to make sure you are satisfied with your experience. The store isn't as big as some other ones but it is packed full of items so still keeps a great selection.

Not much to say here. It has a decent selection for modern consoles but the PC games area was lacking significantly. I hope in the future they will start to carry more newly released titles and less Sims 4 stuff packs and expansion packs.

Good service, prices and range of products available

lovely staff, got a ps4 and geeked out with a fellow genshin player :)

Best buying experience ever, quick service and postage at better price.

Love going there I only buy from them and good customer service very friendly staff

Bought a set of astro a10 for xboxOnly one earphone workedWe returned them obviously faulty on arrivalWas told that its a setting in our xbox as they always try to be returned for this reasonThese astro headsets default to mono output according to her.There is no setting on the headset itself only volume and micBoth our xbox's and both controllers were using stereo headphones prior and both only gave out mono on this astro so we were very admint we were correct in that they were faulty.We got a exchange set from eb even though she didn't believe us for one secondShe didn't note the issue or set them for return nothingThe second set had clearly been opened and repackagedBox wasn't square had bang and bruises on itWe decided to return them for a refund aswell we didn't even get to leave the shop or open the box.We went to Harvey Norman for a setThe box was squareThey were wrapped and packaged differently than the first set we got from ebAnd they worked straight out of the box both speakers mic everything.Eb games Grafton are clearly just repackaging faulty appliances and reselling them and giving customers a hard time when they return them.

Not bad in person game place has a more personal touch than the microsoft store.