K9 Collective

Friendly, experienced and helpful staff

What a waste of time! We have used 2 other doggie day cares in the past with our other dogs with no problems. Our new 8 month old German Shepherd was scheduled for a ‘meet and greet’ to an appalling standard. After arriving, we were brought to a small room where we could hear this dog “Harper” barking, being used as a precedence of how the new dogs would interact. When it was our dog’s turn, we had not even been brought into the room yet and we could hear this dog barking from the previous dog that was brought in for the ‘meet and greet’. Our dog simply ran to Harper to play and Harper would not stop barking. Our dog did not growl, bark or even show any teeth (whereas Harper was showing these signs), however the staff member at K9 Collective said Harper is barking because our dog was being “aggressive”. How can that possibly be?After my partner questioning the staff member on where the logic in that statement was as Harper seemed to be the aggressive dog, the response was ‘He is running up to Harper in an intimidating manner’. Our dog retreated twice so we were dumbfounded at the excuse. We felt that we were being lied to and that our dog was not going to be accepted because he was a German Shepherd! This was reinforced as the staff member mentioned that they had another German Shepherd that was over playful and would pounce on other dogs. Then to lie to both me and my partner to say “we don’t have big dogs like him” we both drive past every morning and afternoon from work and see dogs the same size and even bigger here. Why lie to us? Our dog didn’t do anything wrong. Worst service we have ever received. If I could give negative 5 stars I would.

My dog has been going to this daycare since he was 6 months old, he is now 3. Still excited to attend. The team here absolutely love all the dogs in their care.

Friendly staff, obviously enjoy being with the dogs and put the dogs best interests before anything else. Dogs loveLooking out the large windows.

The new premises are great! Staff are always wonderful and kind, and understanding of my friendly but dominating Jack Russells. They know dog behaviour and I trust them absolutely with my girls. Plus the instagram feed (and how happy and tired they are when they get home) makes it all worth it :)

I'm from Melbourne and have used doggy daycare regularly over the years and therefore have experience in this area. This business could improve buy 1. having a source of ventilation and temperature control (last time I was in there were no windows that could open) and 2. Offering price discounts for buying sessions in bulk (last time I was there it was a flat rate). On the plus side, the staff are friendly and helpful and care about the dogs. 3 stars, okay, but could be improved

I have been taking my dog Odie to K9 Collective since he was about 14 weeks old. Odie was initially very shy and scared of other dogs, but after just a week at daycare, he can’t get enough and loves socialising with other dogs.I used to stress about leaving Odie at home while having to work full time, but now I feel at peace knowing he is in great hands and having a blast at K9 Collective!The staff here are also lovely, take the time to get to know your dog, and are clearly passionate about what they do. Thank you to the K9 Collective team for taking such good care of Odie :)

Absolutely the happiest place with staff who care for the dogs like their own. Really well laid out, with separate areas and spaces for different dogs. Lots of toys and activities for them. Just the best!

Great doggie daycare run by staff who truly care about each and every dog!

My Dog JJ simply loves day care He rushes in with a smile on his face every time