Flight Centre Port Macquarie

I was served by a lady in this shop that was not really interested in her job. She refused to book seats allocation on my flights, and also refused to print out the tickets ! Forcing me to drive for 1hr drive in both directions to go and collect the tickets at a later date! She said the tickets would be there waiting for me! Only to turn up to find out she hadn’t done her job again. Lucky Wade that was working that day and managed to do all the printing and seat allocation that I needed! So thankful to have him serve me . Next time I will just ask for anyone but Her!

Amazing customer service and communication. Corinne (team leader), was super friendly, professional and sorted our needs within a few hours (we had online booking issues). I can't recommend 'in person' booking enough, the experience will be much better than trying to sort out your own bookings, especially if you run into flight cancellations etc. Port Mac Flight Centre- HIGHLY RECOMMENDED.

We have been dealing with Tracey at Flight Center for many years now. During this period Tracey has always been most helpful and organized lots of exciting trips for us. Tracey always comes up with brilliant ideas that we would never have thought about. She is exceptionally experienced in her field, always very pleasant and friendly. We would have no hesitation in recommending her and the Flight Center for all your travel requirements.

Fantastic customer service when booking some flights to Fiji next year. Tyler was my consultant. He always provides such great service

My wife and I were highly impressed by the service, advices, and quality of information received in the planning of our overseas trip in 2019. A very high degree of professionalism was displayed and we would thoroughly recommend Flight Centre in Horton St Port Macquarie. Our advisor, Tracey Barrance, has always been most attentive, thorough in her planning and follow up, and extremely courteous . We look forward to availing ourselves in the future of the services provided by Flight Centre Horton St Port Macquarie.

We found Kristin at Flight Centre Port Macquarie friendly, obliging and knowledgeable. Nothing was too much trouble and our travel plans were arranged in a professional and timely way. We have already recommended Kristin to family travelling overseas and their experience was the same as ours.

‘I found this great guy’ I tell friends, ‘well, at Flight Centre, yeah - in Port Central!’. I didn’t think I needed a travel agent just a bit of help with some flight connections …. ½ an hour later not only had Tyler resuscitated my trip with lickety split flight options but had genuine enthusiasm for my travel plans. He went the extra yards every single time – adjusting txns to suit my travel insurance and when I needed a hotel in Vienna he found a PALACE on the Danube – for nominal cost !!! I enjoyed a fabulous, stress free adventure thanks to Tyler and the team at Flight Centre who I will be rebooking with this year and highly recommend.

very dissapointed on Friday, to be turned away because I did't have an appointment booked. Unaware this was policy of store. Travelled from out of town to visit store.

These guys are so great and helpful with their knowledge on wherever we need to go. When there was something new Sharna did her research and came up with some beautiful and fun ideas and we can’t wait for our holiday.

So little knowledge. FC did not have basic information of flights and connections, costs etc. After lengthy talking and getting no where....my daughter found all the answers and solutions by simply going on line and asking for the best flights to destination and to a further point that required a connection flight. Then fed it to the agent. Purchased with Flight Centre, only because of the CBA points. Much more training and employment of experienced staff is mandatory. Saving a few cents on wages and losing customers is not exactly smart. All that money spent on advertising goes down the drain.Remember : The strongest chain is just as strong as it's weakest link.