Woolworths The District

For such a large new supermarket it's really bad. There's never any checkouts open so if you do a large weekly shop you're expected to self serve or go through the 12 items or less lane. Staff seem disinterested, that's if you even see any.Their bakery area is really bad with a poor selection of bread, often none of their Hi Fibre Lo GI bread or if they have it it seems at least a day older than other stores. Can't get bread rolls in quantities under 6 in an area where there a lot of singles and couples living in apartments. I avoid this supermarket where possible and would rather get in my car and drive elsewhere.

New, clean Woolies.Well-stocked and maintained. Good lunch options as well for those working locally. Use it often and never any problems.

As a local to Docklands, Don’t go to this store if you expect to use a trolley. So many times there are zero trolleys available and the staff just say yeah it’s been like this for weeks??? Also if you do happen to go searching the carpark for one don’t expect to get your coin back. They have never put the coin return chains in the carpark. Good way to get an extra dollar from you… Raised before with management with nil interest.

Dont shop here… you get something because it has a special sticker. Get to the checkout and it scans full price. Manager said he would go check 5 mins later still not back and i go to look and hes not even in the asile the product was in. Manager should do a customer service training course before running a woolworths.

Gotta say, I kinda look forward shopping here. (Insert hater comments here-lol). Frankly it's a chore - traditionally we automatically dislike without thought - yep- me too. Long story short, I realised it wasn't that horrible - discovered some great bargains, even scored a few (given by staff) freebies. Experienced a few incorrect pricing scans which were pleasantly & efficiently corrected - often heavily discounted without any prompting. Maybe because I did not carry-on like a 'Karen'.It's refreshing to see their efforts embracing themed events like Halloween, Easter etc. BUT here's a shocker.... Just before Easter I received a box of the Special edition Rose Chockies - and NOT the small box! But wait.... there's more, after Easter, my little furry one I frequently take along in a pram, was given a little robot-like walking rabbit!!!(Big shoutout/thanks to Taylha [Spelling?]Sooo, appreciated. I know you're thinking, so what blah blah". Don't you think it's about time loyal customers are acknowledged

Just utterly disrespectful and rude customer service from the manager name Ross. My friend work for an airline and the crew temporarily base at the Marriott Hotel. So after work in the city I drop by to have dinner with my friend and I decided to pick up some can of tomatoes in woolworths. The can of tomatoes scan up as $1.10 but the poster show 80 cents for that can of tomatoes. We spoke to the young girl who work there and show her the poster on our phone, she had no idea and her customer service skills was bad. Ross the manager is just outside the self checkout register when the girl ask him to come and serve us. Instead of coming over to us, he casually talking to the girl and make us wait. When he finally came to us and we showed him the poster all he said were the price since 21/10/2015 and the price gone up. I turn to him and ask him what is that mean and he replied you get free today and walk off. Firstly that is rude to keep a customer waiting, second it is disrespectful to stereotype us just because we are Asian, thinking we just want it for free and thirdly it is bad manners to dismissed us when your poster is incorrect and it falsely advertise. We are not stupid, we can read the date on that poster and it doesn't explain anything beside the can of tomatoes. As a manager you are lack in people skills and knowledge of customer service and that same goes with your staff member. Any manager would have apologise sincerely and explain in a respectful manner why the poster was incorrectly there and would have take action straight away and take the poster down. My local woolworths have amazing team and fantastic service, much better than Docklands Woolworths. I will never come back here again.

Polite StaffHad decent stockFree parking for first 90mins

Big well stocked well organised supermarket inside the mall and opens till late ish. Good variety, good prices. Seems to have everything you could possibly need. Free fruit for kids too. Even had some trouble with the self checkouts but staff were quick to help out. Top marks, Woolies

Frequent shopper here since it's close to home, clean, well stocked, and open until 10pm. However didn't enjoy my experience today 30/6 as one staff acused me of stealing a fabric conditioner from this branch - he asked to check both receipts and even asked again if it was a 850ml bottle and was still in doubt after but had to let me go. Disgusted by the experience as no one should ever be treated as a criminal for GROCERIES that they have actually paid for.

Easy to get to with 90 minutes of free parking and a bright modern supermarket, we go here on a regular basis. Quite a large supermarket, it has just about everything. Do not hesitate to visit this supermarket.