Prom Country Lodge

Large rooms with very clean and modern bathroom. Close to the main road but still very quiet in the room

Stayed here last night. Asked the guy at the front desk when I arrived for recommendations for dinner and breakfast as the restaurant they have onsite was closed. He directed me to the local pub for dinner because he was a chef there and said to just go down the Main Street for breakfast and I will find something. Super helpful.Realised late last night that there was no hot water, attempted to call the after hours number twice and it wasn’t answered. Called a further 5 times this morning before finally getting a call back as I was leaving. I was told nobody else had made complaints and they would need to check before getting back to me. I have called back 6 times on different breaks during work today and have gotten through to a worker who has told me nobody had hot water last night, but I left before they could talk to me and offer me a $50 refund on the $166 room. $116 for a room with no hot water when the temperature got below 10c overnight is ridiculous. I am still yet to hear from the manager directly after 13 total phone calls for any refunds or apology.Customer service is atrocious, not able to get onto them and when I am they are rude and abrasive.

Clean, comfortable 70s style room. Extremely cold room.. couldn't get reverse cycle AC to work properly... only blew out cold air. Instructions need to be provided for TV...impossible to operate remote and get any tv reception or stations. I might be an old fogey but thought I was tech savvy!

Very good basic accommodation. Has all you need. Breakfast is available although we didn't try it. However we had dinner in the evening and the curry was excellent, best we've had in Australia.

Lovely location, comfortable mattress and good pillows.Nice shower and tv. Great to come back to after a long day of hiking

Had a meal in Max's cafe and restaurant. Calamari was ok but over salted. I had pork ribs. Unfortunately the sauce overpowered the dish. Chips were light and crisp, salad was fresh. Overall acceptable, chef just need to understand the natural food taste is important.

Great accommodation! It's basic and nothing too fancy but clean and like others said, it has all you need. Restaurant has good breakfast. Very friendly staff who went out of their way to let us store luggage for a day. Stayed there during our bike trip along the Great Southern Rail Trail.

Room was nice and clean. Toilet was big and clean with toiletries provided. Very satisfied with our stay. Has an onsite restuarant as well, although food was average, but decent for a small town.

Perfect place to explore the region. Huge clean rooms, friendly staff and an interesting town. We didn't use the restaurant but it looked popular.