Lodestar Waterside Apartment Hotels

Didn’t know what to expect after the reviews but the location was too good to pass up. Immediately greeted by friendly staff, room was huge and very well equipped, comfortable bed, you can make it as bright or dark as you want and the shower was amazing. Yes there are a couple of things that come with an older, well used building but you can not ask for more with location and value if exploring this area.

Apartment was great near to amneities and shopung had washing machine dryer toaster coffee tea the only problem eas housekeeping i stayed there one week once was done once ask to clean again they just put 2 nee towels in kitchen while old ones were on the floor no one camee to do hsekeeping inform them of the trash outside my room 2 times no one bothered to clean full of mosquitoee i expext at aleast partial refund bec hsekeeping and hygiene was not satisfied other than that all ok

Felt more like a 2 star motel considering how dirty the room was.room also came with pre-stained furniture.couldn't even shower, since the shower head piping wasn't tightened to the wall, so it would swing under pressure.don't waste your money like I did

Well there was nothing 4 star about our room. The door looked like it had been kicked in, cracked, the door edge was split, didn't feel very secure. The slider was open when wr arrived and took brute force to close and lock the door. The walls were paint chipped and grubby. The carpet dirty and stained . The air con questionable. The bed was comfortable, the bathroom clean and modern. Would I recommend a stay here, no. Very disappointing

Was a little afraid of the room condition as the recent reviews of the apartments hotel weren't that great. Booked a two room apartment and the stay was nice. Fuss free checking in and out. Parking was free within the premises, just need to find lots without the reserved" mark. The kitchen was fully equipped for us to cook our meals. Cleanliness wise I think they could do better as there were hairs on the toilet floor when we checked in and some molds at the corner of the walls."

Despite what the reviews say, it was quite good, room was clean and smelt ok, Toilet was clean apart from a bit of mold in the bathroom, it was noisy, but nothing you can't handle. Not enough toilet paper and hard to get a hold of it from reception. Apart from that, reception and staff was nice. Would stay again.

messaged them would be check in early and what time. When I was checking in,someone told me check in time at 2pm, I said that who messaged them checker in early before, if couldn’t do it could had messaged me. Then someone did not say anything let me check in. So odd.But everything was fine, good location, free parking, electric stove , fridge, washing machine, oven, kettle, toaster, balcony.Actually we were staying there happy. If get a good price again would be stay there again.

Absolutely terrible place! unprofessional, rude and pathetic staff. Would not recommend anybody to stay there. Waste of money!I travel a lot because of my work and I booked this place for a month on my return from the UK. I stayed there with my wife and our 16 months baby. The hygiene status was horrendous. The housekeeping staff were terrible, clearly were not happy with their job and literally threw the vacuum machine on the floor when we asked to vacuum the carpet as they had offered to do so once a week. The windows in the toilet had to remain closed due to rain coming through. The exhaust was poor and hence saw the built up of mould. On bringing this to the attention of the housekeeping staff, rather than cleaning it, the manager replied that housekeeping staff were unable to do their job properly as they do not feel safe because of us being present in the apartment!!! really? It was disgusting. We left the apartment the same day. Our worst experience! the worst place we have ever stayed in!