Hagen's Organics

Meat products are good, but not the veggies from their online shop.Ordered their 2 Person Veggie Box, either the quantity or the quality were satisfying. Reviewed on their website directly, instead of publishing my negative comments, the customer service contacted immediately and organized a replacement for free which was appreciated, however, the replacement was of the similar quality.Don't understand the reason Hagens keeps adding stale apples to the box along with no longer fresh iceberg which is supposed to be eaten raw... there are so many other choices in season. What's the point for customer to pay extra for organic veggies and fruits if they are not fresh?The photos below are the apples from two boxes, one is my original order, one is the replacement.

Where to begin.Not only was this the best meat that I have ever received, but the gentleman behind the counter that gave it to me was a delight. Was very knowledgable about barramundi fillets and helped me pick out chicken liver. Keep up the great work Jason or Jordan. Legend! Hoo Roo

High-quality produce and excellent customer service. The Hagen's team looked after us incredibly well for Christmas!

Very nice selections. Would be nice if there would be quail or quail eggs, or silk chicken range.

Wow, Hagen took over an established butcher in Beaumaris and boom prices went up 30% to 50%. $102kg for fillet steak is ridiculous and $45kg for chicken. The quality is not even that good. So lucky we had a few other butchers in the area to choose from.

High quality meat and excellent customer service.

I have been to both Bentleigh and second time at the VIC market. The quality is honestly the best I have ever tasted. Yes, it’s expensive. However, this is the price you pay for organic meat and poultry everywhere you go. The only thing that is not certified is their pork and obviously the fish as well. HOWEVER, the ora king fish is the most incredible fish ever! So delicate and delicious! Will continue to purchase from here and recommend to anyone who is looking for a certified butcher or just after high quality meat and fish. ( I haven’t purchased their fresh produce, perhaps another time)

I have been getting Hagen's delivered since 2020. The service has got increasingly worse. At the moment I am waiting on half the delivery that didn't arrive on Saturday. It was supposed to arrive today but the tracking has it arriving tomorrow. I can't get hold of Hagen's via phone and I am extremely frustrated with their service. This is on top of multiple orders with broken eggs. You would think the delivery people would realise there is a problem when the eggs are oozing out the bottom of the box. There have also been times where the meat count is wrong and I have contacted them to say they have given me too much or not enough. The reason I stayed with them so long is the meat quality is really really good.

I’ve been getting deliveries for a couple of years now. The meat and seafood is delicious and the service is exceptional. I look forward to our weekly delivery which is always in the delivery window. I love that you can read up about which farms and the people the produce comes from, knowing you are only eating the very best and clean goods. I wouldn’t go anywhere else!

Dave and the team at the Bentleigh store are amazing. Always happy to have a chat and make product recommendations. All the staff say hi when you enter the store (even if they aren't serving you) which is really refreshing, it makes you feel like a valued customer. In addition to the wide range of meats they also have a curated selected of cheeses, milk, butter, sauces etc to complement the meat products. I'm also a fan of the sausage rolls, delicious!