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Im Indonesian and really enjoy shopping for korean skincare, this girl working is very friendly, can also speak indonesian which really helps me while browsing a product. The product she recommended helps me a lot!Re-review: I have enjoyed shopping here but the girl with pinky hair keeps on promoting expensive stuff that does not suit me. Not a regular customer anyways bye

Nice people, but it's a bit pricey and everytime I go there, they go to other people to serve when I clearly came before them, just because I look younger doesn't mean I have less value people.I also pre ordered lenses which they said would take 4 weeks but I've waited 8 weeks and still no results.

The 2 ladies were soo disrespectful, I asked one lady to get me moistful collagen cream, she got me one but the container looks different, the one I used before was pink container and the one she gave me was white so I ask that lady is it the same one that I used before she told me yes yes no more information was provided and get busy by her own, again I asked do you have any tester, she reply no at the moment. I was not sure what inside so I again ask the next lady before I pay but she just looking at me, so I was forced to open the container and found that the cream is not same, I tell her that it’s not same so I will not take it, she rudely reply me you have to take it, its a policy if you open the container you have to buy it, I told her you don’t have tester why don’t you use as tester, she didn’t tell me and went to get another lady. They both force me to buy it. Really disappointed.

As if im not already feeling uncomfortable by the passive aggressive signs, im also getting hard stared at by employees whilst my partner and i browse and eventually purchase an item. Extremely uncomfortable experience. I love the korean products for my skin but i can just buy it somewhere else.

JULY 22, 2022 around 3:30-4:30 pmI LOVE THE LADY WHO CHOOSE THE RIGHT COLORED CONTACTS FOR ME. THANK YOU SO MUCH I LOVE IT. #russianvelvetgraynoprescription

I have always gone into the shop several times but Everytime I go inside I am always ignored. At first I thought maybe they don't approach customers. Until the day I saw other people go in who they approached and offered assistance to. Now I don't want to make it about race but as a black person everyone I go in I feel ignored and they cater to every other customer that isn't black.

Could really work on customer service. Whilst I was shopping around the employees were chatting even when it wasn't busy and I was never approached. Great products but you need to teach your staff how to improve their customer service.

Bought some products for the first time. The customer service was excellent. I was looking for a certain product to help with my wrinkles in which she recommended and explained what the product does, what was in it as well as how to use them. Sorry I forgot to get her name but she very professional and polite. I was very satisfied with my purchases and the service and would definitely be returning. I used my products first thing this morning and it smells beautiful and feels nice on the skin and absorbs well.

I was in the shop on Sunday and two ladies welcome me with a smile. As a man I have no idea about beauty products. Abigail helped me out with the products. She is someone who genuinely wants to help customers. She has the knowledge about all the products in the shop,explained and showed me how to use and apply products with tons of patience and smile. With her recommendation, I bought lots of products. I just would like to say Thank you" to Abigail for her hard work and she is a treasure for this Company and shop. Thank you"