JUCY Car Rental and Campervan Hire Melbourne Airport

10/10! handover was so quick and easy. The reception staff were really nice to talk to and the vehicle check over was super quick and smooth. Will definitely be using you guys again!

Jucy's staff deceived me and ignored my concern of safety.The rental website showed that I booked a Toyota Corolla or similar" with a Toyota Corolla Hatch photo alongside the car description but when I picked up the car the staff of Jucy gave me a very dirty and old

We booked a car in Cairns and drove to Melbourne for almost 4 weeks. The stuff in Melbourne was very nice and offered a fast drop off and shuttle to the airport. I can only recommend it.

Very good service: the car was older with 240K kms but very reliable and clean inside. The 8 seater van super comfortable and spacious. We didn’t get the snow chains we booked but the money was refunded. Also, there was no shuttle minibus at the airport on Sunday but we were refunded for a taxi. Overall, very accommodating staff, reliable and value for money. Will definitely book with Jucy again.

We got wrong informations about the vehicle and the insurance from the employees. They said we are fully insured and we did not have to leave any deposit or credit card details. We returned the vehicle and everything was ok, but after a few days they charged us a huge amount, because suddenly we were not insured anymore. As we did not leave a deposit nor credit card details, they just used our bank card details from the card we have paid with. They saved our bank card details without permission and did unauthorized transactions. Moreover, they did not inform us at all and we had to reach out on them asking several times for a bill/ pictures and a satement how they illegally saved our bank card details without permission.We cannot recommend renting a vehicle with them at all and we would never book with them again! Very unprofessional and untrustworthy

Love the ease of rental, pickup and drop off. Received a nice vacuumed and washed car at pick-up. Hyundai Accent model comes with a USB port and 2 Car lighter ports. The boot fits our 1 large, 2 medium, 1 tennis bag size bag and 3 small personal haversacks in the boot. The free ferry service was not available the day we arrived but Jucy reimbursed us the cab fare from the airport to their office to pick up the car. Free ferry service was available to the Melbourne airport when we returned the car. The car is well serviced and comes topped up will a full tank. Despite the car being an old model, it performed well - engine ran smoothly, brakes were good. power windows working, aircon and heater were good. Wipers blades could have been replaced cos they streaked when used and the radio was semi faulty - radio will go silent intermittently for long periods and come back on suddenly when it felt like it. These were minor issues but the car served use very well from alpine to dirt track to highway driving! The one way pick up from Brisbane and Drop off at Melboune was also a big plus for us. Staff were friendly and helpful at both Brisbane and Melbourne centres. Driving a Jucy car in Australia was in itself a great experience for us. It allowed us to visit many places with my family and given us many memories. Thank you Jucy for this. If we ever come back to Australia we will get a Jucy car again! Highly recommend.

Charlie transferred my Dad & I & went above and beyond with his customer service, thanks Charle.Tia German Guy, not sure if spelling is correct, was also excellent with his friendly personna & the car was very comfortable & reliable too.Highly recommended.

Great 4-day trip in Melbourne with the Hyundai Accent from Jucy. The car was small but nice, and the staff was friendly. Was pleasantly surprised to find out that the car had Apple CarPlay. Will definitely rent from Jucy again!