Telstra Raymond Terrace

Telstra Raymond Terrace you should be very proud of yourselves to have such helpful pleasant & knowledgeable young girls and boys willing and able to problem solve not one but two problems I had with my new phone over two separate days. These young tigers and Tiger ladies not only solved and corrected the problems I got myself into in no time flat but showed me a trick or two to save me some grief in the future..Telstra management double thumbs up to these young ones and there can do and willing attitude. As I mentioned to them at different times that there generation are going to save our planet before we blow it up..I would appreciate these young folk get some proper recognition for there happy helpful can do attitude. You got some switched on young persons there. Please don't lose them they are your real assets too

I have always had a positive experience, until today. The lady was very rude and practically kicked me out when I was asking a simple question that would have taken 5 minuets to organise. What's even worse, the Telstra man on the phone asked me to go into the store! A complaint will be made in store as I have now made an appointment.

It states when calling the store that they will call you the same day. The store is closed now and no phone call back. What a joke.I have emailed the store as suggested in your reply but still no response.Store finally rang me back and a family member answered the phone but the store rep couldn't wait 30 seconds to get to the phone and told my family member that I would have to callthe store again. I did this and left a message and what do you know no call back. Need more staff and someone do deal with phone calls. Nothing has changed, still a joke.

Been sitting here since 1.30 1 oerson was helped with one worker available another couple been here same time with appointment we are in a queue not happy telstra

Website says open hours on Sunday are 10am to 4pm even the fron of the store says the same arrived to the store at 245pm Sunday afternoon and the store was closed

Always thought that Telstra Raymond Terrace was the best until they closed their sister store at Salamander Shopping centre.Tried to get an appointment by walk in.....no you can have one the next day at 4.00 pm. So we booked it... all we wanted was 2 new mobile phones so we booked it and then my husband went in today to check if we could go earlier in the day and they told him we were not booked in at all.So we will go to Kotara.. lets hope we have better luck there

Staff super helpful. Helped with all our problems and also showed me my points to spend. Yes spent points.

Always willing to help, very friendly staff. We have had some issues getting pre paid up and running, the staff here have the time and patience to work through any issue until it is fully sorted. Thankyou!