Natrad Auto Care Malaga

Absolutely beautiful job.Went in for some custom air con lines.They got straight onto it (unlike so many other workshops that will book in a job and start at their own leisure) , took just under a day.Stoked with the quality of the work.Air con compressor regassing price could be a lil more competitive...but over all i got what i paid for- quality.

Great place! Great team!, Honest people.Came in to get a Radiator for the Suzuki Carry Van. Got it remade and looks fantastic couldn't be more happier!Reliable and upfront honest. if you need the job done Give these guys a go.

5 star service and quality of work for sure. Employees of Natrad Malaga were more than welcoming and went above and beyond to help me out and fix my car to 5 star quality. They were happy to show me and explain the process and parts that needed replacing. And price was very fair in comparison to other places.

One of the worse customer experiences iv had. The owner was so rude, has no idea about customer service or just doesn't even seem to care at all while being very disrespectful in the process. Tarnishing the Natrad name completely with how he acted. Would never recommend. And to your reply- definitely the right workshop! I know who I called…the owner never even asked for my name so how would you know?

Excellent service, the team looked after me really well.Would recommend them to anyone :)

These guys do honest no bs work and I can highly recommend them as they fixed my faulty A/C in a few hours where the dealer quoted 4x as much and needed parts brought in from overseas! You rock guys! Carlos

I contacted the Natrad Malaga team with a concern over the radiator from my Truimph motorcycle believing it to have a crack or leak from the bottom hose area .Not sure whether this was something they could tackle, but my call first was sure bring it down

Diagnostic given for air conditioner on our vehicle. $130 charges for no more than 15 minutes spent on inspection. No explanation given to us other than advise we need a new compressor. We were offered the opportunity to replace with a new one provided by them at between $4000 and $5000We sought a second opinion and seems the compressor is fine but the O rings throughout need replacing. Natrad Malaga when asked, 'could it be seals', responded with, we don't work on second hand parts, only new.I found my experience with them was one of unhelpfulness, and money grubbing.The owner/manager will likely respond to this as I lost my wick with him over the charge they made so when reading both my review and his response, there is hostility on both sides of the argument but the facts remain as stated...$130 for 15 minutes work and an incorrect diagnosis. Thanks for reading.Natrad as a franchise outfit - you need to be more selective in whom you let represent you.Update: the bus air conditioning was checked by another company, where a full pressure test was done: findings - no leak in system, compressor was in excellent condition based on output readings. There was an issue of course, as air conditioning not working, hence our seeking a diagnosis. The problem, a wire had loosened and fallen away from the compressor. A simple fix and issue that I believe had Natrad Malaga actually done the 'diagnostic', would have been discovered. Does beg the question incompetence or other??Remember, Natrad Malaga had attested the compressor was stuffed and wanted to charge us thousands for a new one.2nd May:After referring this matter to Consumer protection and also, a complaint made to the Natrad Franchise National Manager these are the outcomes:1. No follow up done by the Natrad Franchise National Manager in light of the complaint made. Neither apology, nor attempt at conciliation or in the spirit of customer service by a National Company, further enquiry as to the circumstances for future performance improvement.2. Consumer Protection have contacted me to advise Franchisee holder of Natrad Malaga and I believe the guy I clashed with, would reimburse the $130 IF I took down this review.In response, Natrad Malaga, should you read this, it is of very good value to me to let this review stand as warning to others who may consider using your business, and to serve as a reminder to you, to do better in your practices. Keep the money, for me it was always about the principal (or lack thereof) and ethical behaviour.Buyer Beware .

Called in after night shift to see what they could do for me and my badly leaking radiator. They immediately had a quick look and quoted up to a $700 replacement if repair couldn't be done.Leaving it with them I came back after a sleep, before they closed to find it ready to go.Repairs were not advised so a new radiatorwas installed and tested, all good. After showing me the old radiator, I agreed to wear from I guess being blasted by sand and grit over the years, airflow was severely restricted and a stone chip making a hole, the psi quickly emptied the radiator causing overheating. I'm soo lucky the heads weren't cracked.It's been a few days now and the temperature is stable, I'm very grateful to the Natrad team in Malaga. Job well done, thank you all.