TA Massage

I have been coming here for years and this is about the 7th massage in a row that I have wanted to leave half way through. The staff don't seem trained and the quality has been low. Posting this review in the hope management do something to improve the service.

Great place, lovely staff who are very friendly.Please remember that English is not the staff's first language so please talk clearly and explain what you want. That way a great experience is almost guaranteed

Absolutely brilliant, fantastic, and more. This has become my favourite store I love the walk in appointments, excellent location, I always look forward to coming here again and again and am already planning my next session. I always feel dissappointed when the session is over and have to refrain myself from booking more until next time. I never want to leave. I love the gift cards where after so many appointments we get a discount or free offer. I love the feeling after the session of not feeling too relaxed or groggy or tired. I always feel energised afterwards and much clear headed. The prices are brilliant for what we get and we have to remember we dont have to book the appointments. Not once have they turned around to me and said no" including hot stone massages. Some book in appointments in other places can take nearly a week and other places i find have charged that little bit extra too. There is no messing around. I have found other places to be alot more slower and relaxing making me feel tired afterwards where i have sometimes needed a nap afterwards and have felt no effects afterwards either. Other places spend alot of time using oils and deep breathing excercises to get us to relax and i noticed too other places have started slowly working their way into the massge and then going deeper as time goes on. There is no messing around. The staff at ta's know what to do and where

Never coming back to this place!! Such a waste of time and money. I didn't get any relief from the massage at all. The young girl who gave me massage doesn't seem to know what she's doing. I felt like she was just shaking my body using her elbow and forearm! I shoul've just gone to those coin-operated massage chair, seriously! Also, they ripped me off too by charging the price for the neck, shoulder, back & arms. I only asked neck, shoulder and back. By the way, the girl did not massage my arms at all! Thanks for extra charge and very poor service. You don't even deserve 1 star.

The worst massage ever they only do a half job and hurt you

The worst massage ever more pain after then before they do not do what you want just a half job

I used to come here once a week when it was the old “Ha’s”. This new group doesn’t seem to have cards that give you a free tenth massage. The therapists now don’t use alias English names, and being that they don’t have cards to write it on, when I find a great therapist here, I have no way to request them. The first session I had here was perfect. She asked which issues I had, and several times through the massage asked if the pressure was ok. She did a great job and did the same routine on both sides.The second massage, however, was with a different girl and she was not great. Didn’t ask about my particular issues, had minimal strength, yet managed to hurt me multiple times by sticking her elbow into random parts. She didn’t warm up the muscles in a softer way before digging into me in parts. It didn’t flow, she didn’t copy what she did on both sides, it was very random and she never got to the end of each muscle she’d started on, which was frustrating. Her phone rang twice and she chatted to another lady in the middle. She did a shoulder routine twice on my left shoulder and forgot to do the right one. Wasn’t paying attention and seemed to have little training or care. At the end she yelled ‘finished’! And ran off, didn’t even get my clothes box back out. Also didn’t give me a foot rest pillow like the First Lady did. Those two therapists were like chalk and cheese. Now that this new group are here, you have to cross off a time on a whiteboard then come back, meaning it’s a lucky dip with which therapist you get, and therefore what quality, you receive.

Went in yesterday, started off good but about half way through the massage the girl pretty much gave up. So disappointing, especially when paying $80.

What a waste of money.I explained in the beginning that I needed someone who has strong hands and can do my tough tight shoulders, I asked the girl 3 times to go harder and wouldn't/ couldn't. She did not offer to ask someone else to do it and I paid $42 for half an hour of light tapping which didn't flow or feel very relaxing if anything my shoulder hurts and is further irritated, I think I was overcharged. When I told the manager on the till he shrugged his shoulders and still made me pay. The tiny dirty spare room they took me to was not very nice either and smelled bad. Pretty disgusted, I dont recommend.