7-Eleven Allawah

This place normally has a good fuel price. Wanted to check the fuel price before I pop into the store so I rang but the lady on the phone saying you need to come to the store can't tell me such detail on the phone. I asked why and she said she does not know the reason and kept saying 'thank you thank you' felt like urging me to hang up. I think as the staff who is responsible for customer service on the phone I believe the lady on the phone should be able to address such matter and explain the reason why.I still don't know why. I simply wanted to save my time and energy by knowing the price before popping into the store. If this is their marketing strategy I don't think it's a opened and genuine one rather hidden and ineffective one.

No toilets! When I gave feedback to attendant, I was told don't tell me

Bad experience with the customer service assistant who wanted to charge me twice for a transaction that had already gone through on my end. Don’t rip people off.

Got air for my flat tyres

Worst manager ever that half bald indian guy. Went to buy tobacco and got a wrong one so I went inside again after exactly 5 min( can check it in the camera), but the bloke didn't give me refund. Very rude manager. Sad 7 eleven.

Worst customer service. The manager there was very rude. Doesn’t want to refund even when you just went out to the car and come back. He is a real bully. Even threatened to call cops when we asked for refund. He is not supposed to be in customer service job.

Always had great customer service, good service and tasty snacks.

Great servo. Lots of delish treats inside, including vegan Ben and Jerry's. Gentleman who served me was very polite and courteous, which was a nice change from a lot of other servo attendants. Would definitely go back to this particular 7 11. Thanks!

Bought a coke. Which was flat, I asked the attendant if I could get a refund or exchange it. He said, “no, why would I do that? I would loose money”, I said to him that as a consumer I had a right for an exchange and refund. He said “I know the law and I don’t have to”.He Cleary doesn’t know the Australian law about consumer rights.