Shady Acres Pet Resort

Our dog Rogue was so happy there and we are so happy to finally find a kennel that really cares about your fur babies. We have found a second home. Always smells so clean and staff are so friendly. Thanks guys see you again.

My staffy likes going there always well looked after maybe on long stays some feedback a photo or update would be nice would recommend to everyone very professional

Can't complain about the service AS THERE IS NONE.Sent three emails, phoned twice had to leave messages.Got NO REPLIES.Seems to be a norm going by the reviews.

My dog has been here twice and each time he's lived his best life. Thankyou for taking such good care of my boy Phoenix!

Really disappointed with this place after reading so many great reviews. My dog had to stay for 6 weeks before traveling to NZ and during this time I had barely any communication from them, no photos and only one update on how he was doing after emailing several times. I am owed a refund for two nights stay which I have had no response from for several weeks now even though this was discussed and agreed well in advance.

Never returns calls! Left an internet enquiry plus left two phone messages over a period of one week. So much for being recommended to use this company.

This is a late review but finally I have taken some time as I felt this place deserved a good review.Our 2 puppies were left there late Dec - Jan 2021.We requested doe both to be together as they are best friends. Our little girl was obviously sad and missed us a lot. The staff asked us questions and they mentioned they fed the dogs premium food. We were new dog owners and learnt from their advise. When we picked up our dogs the older boy puppy was so happy, energetic he didn’t miss us much, the girl puppy missed us cause she is very attached to us. Both dogs smelled so good, they looked healthy and their coat was healthier than when we dropped them off. When they came home even their stools were healthier (good amount, less smelly) immediately we knew the puppies had received best food and treatment.We learnt from the experience and bought the dogs premium food since then thanks to our experience in this Pet Motel and professional caring staff.I highly recommend this place, we made a great choice and we were given good advise which we have been following regarding diet. Thank you to all the staff ⭐️⭐️⭐️⭐️⭐️

Thanks again for another stay at Shady Acres Pet Resort for 3 nights. We came home happy and clean to our Mumma.