pcplanIT

Well, after locking myself out of all our business emails twice in 3mths the guys at PC Planit have sorted me out yet again! We have used them for our business from email and office 365 to new Laptops, upgrades and more over the last 10years? They are prompt in their support via email, home visits and calls and txts. As we are also a business, they have understood our need for speedy response and rectification of all our issues. We are soo very appreciative to our local IT expects and cannot recommend them highly enough!!! Thankyou to Richard, Alex & Ryan :-)

I love my new computer. Why would I ever buy a computer or lap top from anywhere else? I wouldn't. You guys, I love my new lap top and all of my stuff is transfered. Worth every cent. You guys know exactly what you are doing. Thank you. Life time customer

We rely heavily on these guys. They are very reliable and provide high quality advice. I can highly recommend them

I spoke to Ryan from PcplanIT and he was fabulous!Very helpful, clear and easy to communicate with. He fixed my issue within 5 minutes and all over the phone. I will definitely be using him in the future if I have any further issues!

Never disappointed. Services are excellent. Very professional in approach. All IT needs met.Once again Feb 2023Can't fault pcplanIT

After having an issue with my Mac system, I called on PC PlanIT to see if they could assist. The given timeframe was a few days but of course the issue turned out to be much more complicated- taking much longer. Their communication was sufficient, however in the end they were not able to provide a solution. This was not a surprise to me, as I already knew that the Mac environment is not their specialty.Upon picking up my hardware, I purchased one of their retail products to transfer data off my system. Additionally, I was charged an unreasonable amount for the attempt to fix my system. Furthermore my hardware was returned with missing parts: screws that fix the HD & SSD to the bay slots.Luckily the transaction dispute has been settled, and I would recommend these guys.

Great organisation, great staff. Purchased a new PC for my elderly father. They went and installed the computer for him.Follow up support is fabulous! Every time he does something unusual, they generally have an answer or fix over the phone without charge.Singling out Daniel for his awesome support!

I had an irritating problem that I battled with for hours. I called PCplanit and spoke with Alex. He fixed it very quickly via remote access A brilliant service very professional and friendly, I have been using them for over 5 years and would thoroughly recommend them.

I have found them to be terrific over years I would not go anywhere else

Due to the multiple times I've been here I'm changing my 3 stars to a 2, i had a hard drive fail and replaced, but in both times I've engaged with this business they have been responsive and well mannered but their workmanship is lacking. Without asking parts outside the job list were moved and bent my base frame, ontop that the have on multiple occasions even with me stating they lost the case window bolts before they lost them again. Leaving my case to have missing parts then when i left with them. Not happy that it happened a second time and their new text based service is inconsistent