Ella Baché Bowral

What a delightful surprise! I’d be going to Ella Bach Bowral for just on 20 years and was always a very happy customer. Then I heard it had changed ownership and I was a little tentative about going again. But so delighted I did! Vanessa and her team are a delight! Denise did my facial and she is amazing! I’ve had facials all over the world and Denise is right up with the top of them! Such a professional, caring but not too fussy! Then came a massage with Hayley. Another absolute treat. She was soooo good as well and the only person who can touch my feet without me jumping! And she massaged them as well!Let’s not forget sweet Bree at the reception desk. So lovely and tries so hard, she too is a gem.So Vanessa you and your team have a lot to be proud of! Keep on doing what you all do and spreading the magic! A big thank you!

Went to have a manicure at Ella Bache Bowral branch after reading the reviews and numerous awards mentioned on the website. Unfortunately, disappointed with the quality of service. I had booked for a deluxe manicure (45 mins), reached 5 minutes late for my appointment due to high traffic on busy Bowral streets. Was told that I cannot have a 45 minutes session and would have to opt for a 30 minute express manicure. I was really looking forward for a relaxing massage included in the deluxe option. It's a shame that they do not have a buffer time in case someone cannot make it for their appointment on time. I was looked after by a lady named Linda (appointed at the time of booking but did not introduce herself and was neither wearing a badge so not sure if it was her). The entire session was very rushed and it wasn't relaxing at all since Linda had to constantly keep going to another room to get all the manicure stuff. I was told that the manicure room wasn't available and hence I had to be in a facial room where the manicure things weren't available. Lastly, the polish application was also very rushed and was a bit uneven with visible brush strokes. Probably would not go back or recommend this place!

Amazing experience, would definitely come back. The staff are lovely I would recommend Ella Bâche Bowral to everyone!!!!

I was a little embarrassed at first walking in to ask about what I could do about my most self conscious body growth, my neck hair, but as soon as I'd asked I was put at ease by the friendly staff member. She explained to me the options I had available in terms I could understand. I ended up choosing the IPL option and booked my appointment on the spot. I couldn't believe my hair reduction plan included a complimentary patch test a day before my first treatment, that gave me peace of mind if I was to have a reaction, it would only be in a small test area and not the entire back of my next. How bloody great is that. I can't recommend Louise at this place enough to any fella wanting to get something like this done.

Had an amazing relaxing experience during my chosen treatment, the staff were very professional, excellent at making my time spent all about my needs and being pampered, the rooms themselves are clean and comfortable I will definately return to Ella Bache in Bowral

Absolutely love coming here to get my almost weekly story tan. The girls are so friendly and accomodating. Have only had wonderful experiences. Thank you!

I had a fabulous facial while I visited Bowral and the staff went above and beyond for me while I was there. Highly recommend Ella Bache in Bowral.

I tried to sleep off the upset, but alas, still shaken by the owners attitude. Another review said that she had called her a liar and I had the same experience. It seems that she is always right….not the customer, and this was after her staff had heard her agree to honour an out of date gift voucher for me (which I thought was lovely until I showed up for my appointment). The facial by Allanah was lovely, however the wrath of the owner was nerve-racking, so not a relaxing time. I honoured my part of the deal by booking a service that was going to be over $100 more than the voucher but it wasn‘t until I showed up just before my 9am appointment that she announced she would only honour 50% of the voucher. At no point prior to this (we had several conversations - with staff present) did she mentioned this penalty….and I am certain her staff knew it….must be a difficult place to work (Ella Baché BOWRAL)!!! I feel for them.You win some, you lose some is all I can say, because if I don’t dismiss it I will churn and be upset moving forward. I know I did the right thing by her honouring my part of the deal, so I hope I will sleep easier tonight.P.S. Now I wait to see what the response will be….watch this space.

I experienced one of the best facial services I have ever had. I had booked for a facial including micro with Harriet. She was lovely! It was so relaxing! She was gentle and thorough! I will definitely ask for Harriet again when visiting the area. Thank you!