1300SMILES Dentists Townsville City

If you are getting more than just a clean done I would steer clear of this place. I have had two cleans here with different dentists and both have been fine, no real issues. On my second clean the dentist informed me that I would need some fissure seals fixed. She then took some X-rays which showed that I had no decay in any of my teeth so it would just be the fissure seals. Because I am from Brisbane and this is not my regular dentist, I got the quote from the receptionist and ran it by my regular dentist. He agreed that all sounds about right. So I booked my follow up appointment at 1300 smiles. This is when it all went down hill. I went in and while my dentist had her hands in my mouth she informed me that she actually did a filling instead of a fissure seal. I gave absolutely no consent for her to do a filling- she just did it. She also did not explain to me why I had a filling done, especially when my X-rays showed no decay.I then got to the reception desk and the filling cost over double the price they quoted me for the fissure seals. I felt taken advantage of, extremely disappointed and I felt very violated. The fact that I had absolutely no informed consent for this procedure really really upset me. If I was actually asked about getting a filling I would have gone to my normal dentist in Brisbane. I feel like a filling was done just to get extra money from me. I also think if she was going to give me a filling anyway then why bother taking X-rays which cost me more money.I am so disappointed and will never be returning to this dentist.

I had a wonderful treatment of my tooth yesterday (8 April) from 1800 Smiles on Flinders street. De Farnaz Eshraghi was terrific: attentive, calm, caring and skilled which made the treatment pain free. Dr Farnaz dental assistant was equally caring as the eu both observed my anxiousness before the dental treatment and helped me overcome it. The reception staff member was wonderful too, very courteous and helpful. I highly recommend this dental practice and Sr Farmaz to anybody, especially if you feel anxious and apprehensive about dwntal procedures.

Being travellers from Newcastle and today being out last day here I was lucky to get an appointment at 8.45am as I'd chipped a molar. Dr Mo was very professional explained the procedure was going to be bigger than first expected.Absolutely surprised when presented with the account. It was half what I was expecting.Definitely recommend this practice.Desk staff were lovely and welcoming

I have to say, being afraid to visit a dentist for years, my daughter pointed out how wonderful Dr Farnaz is so l plucked up courage and made an appointment.She is wonderful, takes time to explain things clearly and has a calming personaStaff at the practice are excellent too. Highly recommend

Dr Marisel is the best dentist I've seen in TSV. Excellent customer service and great attention to detail. She also explains the procedures beforehand and during the process.I'll definitely see her again in six months

Have had many teeth fixed prior this coming to 1300 smiles. Overpriced and not very good. I was told it would cost $400 on the phone. Then when it was done I had to pay closer to $700. 6 months later I received a message to say a booking had been made for me. And when I called about it and asked why they said it was a check and clean and once again didnt’ t tell me the price would be another $300-$400. Scam. Would not go back or recommend to anyone

I have got done a small filling in one of my front teeth and not happy with it. It was my first visit to the clinic and WON’T be going back again. Extremely overpriced.

Fabulous dentist - can't recommend them highly enough. I was passing through Townsville and had a dental emergency - was seen promptly and the dentist spent lots of time discussing findings and options with me.

MY GOD!Not only were they 25 minutes LATE, she was as rough as guts. The dentist must understand people need to BREATHE!I rate them them down there with the cash cow" processing centre GP Superclinic!"

After many years of not going to the dentist I have been very impressed with 1300 smiles dentist Fulham Rd Townsville. From the receptionist Renee to the full dentistry team I have been welcomed with professionalism and kindness. I have needed to have a decent amount of work done and Dr Crystal John and her team of assistants, Jesse, Chloe & Jacinta have been very informative, patient and caring with each visit. The work on my teeth is second to none and very reasonably priced. I can highly recommend this team of professionals….you won’t be disappointed.