Pharmacist Advice - Gavin Starr

I dropped in to get some prescription pain meds because Chemist warehouse was too busy. The staff were nice but I didn't realise I would be charged 3 times the price more for the same script I got at Chemist Warehouse a few weeks ago...

Visited today with no voice so I wasn communicating via text to get a repeat prescription when I wasn’t sure if this is where I filled the original. A Very helpful and sweet assistant today helped me find escript on my phone and get a repeat sorted

Great service, fast and efficient and super friendly staff.

Very friendly and helpful staff! The best service I have ever received at a chemist.

The staff here are so lovely and attentive, especially the pharmacists, who go out of their way to help you.

Very helpful, Called that I was running late by a few minutes. They stayed open for me. Great service and very helpful team members.

Professional advice, good product knowledge, friendly staff who develop personal rapport with clients, non-script items attract points via the Starr Club for discounts. My go to" pharmacy."

Knowledge and friendly pharmacist, highly recommended

Misleading signage outside and on counter - I wanted to enquire about a flu vaccine and was immediately shown this sign stating fully booked for the day - I walked away and when entering the booking site, saw multiple slots open for the day (including one in 5 mins)The vaccine itself was administered by the pharmacist and was fine and the reason for the 3 stars. I raised with him as well as the cashiers that the sign is misleading and incorrect as it is not fully booked for the day and I can see several spots.Both response was aah probably it was forgotten to take down the sign when it was fully booked before. I would think this should be part of someone’s job to check?? The pharmacy was not very busy when I was there and it was already 10am.Displaying incorrect signage by an entity such as a pharmacy one should trust is not fair to the public. Rather change the wording if there are issues regarding staffing etc. I want to support smaller pharmacists but this experience has not encouraged me to do this.

Whilst the staff member at this pharmacy seems friendly and has been helpful in the past, I'm disgusted at the genuinely outrageous 300% markup on my essential medication Lamitrogrine 25MG even for a generic brand. I purchased the same medication at a pharmacy in Artarmon for $6, and it was $20 here for the exact same thing just a week later.I also felt that it was exploitative and dishonest for the pharmacist to suggest because the original script for another medication I was after, MELATONIN, had fallen off from the repeat that they'd only issue it if they could keep the repeat and force me to purchase the rest of the medication from their pharmacy exclusively, likely with the same outrageous markup.The ACCC explicitly says price gouging isn't illegal, but it is unconscionable, greedy and unethical. I've reported this particular instance, with receipts for evidence to the ACCC.