Chemist Warehouse Punchbowl

They do not empathize with the client. They do not communicate when a product cannot be changed and they do not refund the amount either. One of the managers is very rude. I used to buy most of my products there, but from now on I never buy there, nor do I recommend this shop to anyone. In order to earn money they do anything.

Wonderful staff very good customer service will definitely go back shop.

The best Chemist Warehouse I have visited. Brian and staff are very pleasant and so helpful. It amazes me how Brian remembers my name and always asks about my family. Brian and the staff have been very helpful and have been of great help with helping me to choose the right products for my son. Have been to other places but find this is the best. they will always get me back as a customer. Thanks for your great service.

Very bad customer service. They just serve only to specific background people. Need prescription medicine but they were sending me to other counter and he said the previous person supposed to serve you. Poor management really disgusting.

Not even deserve 1 star. What a scam from the company and wasted of time. Set out a price match and 10% price beat policy but the staff and manager refused to do the price beat.

The worst place to go, unfortunately, the worst customer service rude lady, rushing me but the problem was the machine and not me.

Usually very standard service, nothing special. But when I went in just recently, the stout woman with the very short hair was very rude and unhelpful not just to myself, but to an elderly woman as well. Very condescending and bad customer service from this lady. The younger staff are always very nice though.

I always have a difficult time at Chemist Warehouse in Punchbowl, except when Brian is there, he's very nice and will try his best the others they don't seem to understand how difficult my life already is due to my Chronic progressive illness MS I'm disabled and walk with a walker, can't drive anymore, and always call the day before to order my monthly medications to make it easier for myself without the endless waiting. They never check their Emails so they can't find 2 of my Scripts that my GP has sent them, this happens often. And they never pick up the phone, no matter what time morning noon or night, they close at 10pm as stated on their website but no answer and when they finally do they tell you that they'll call you back but they don't. I have to pick my meds tomorrow by getting a lift and I still don't know if they'll be available or ready. NO DUTY OF CARE.

Today, i visited my local Chemist Warehouse and experienced poor service from two of your employees: Israla Hamid Chaloub Ali and Yasmin Jawad. I had to wait for over 45 minutes which was ridiculous itself. They did not even acknowledge my presence and continued serving those who came before me due to their race being Arab and continued ignored those, like me who were South Asian. When i simply asked to get my medicine, one of them rudely replied with “can’t you see we are busy?”.This hasn’t only been for one occasion. I’ve experienced poor treatments like this a few times in the past couple months from one of those two employees, the wider one. Please do better with your staff members and their discriminatory behaviour against people.

if you are going to be closed when you have advertised that you will be open, maybe you should fix that ??? i went to get meds & you were closed, the sign outside your stores said you were going to be open on Easter Monday.