Novotel Darwin CBD

Nice hotel, lovely airy green filled tropical feel atrium. Rooms are tired, with sub-par air con. Some room TV's do not work properly. Location is great. I walked to main street for more restaurant options, 5 min walk. Park is across the road, which is pleasant. Hotel pool and spa is nice, but has an uninspiring minimalist feel. The restaurant is fine. Had the crocodile entree and pork belly main, which was overcooked and dry. Staff have been helpful and pleasant. I had to extend a stay, which was simple and done without fuss.

Stayed here for a week with work and it was pleasant and well located!Room itself is roomy, bed comfy and the interior atrium is certainly a standout feature. Some elements of the room were a little dated, I didn’t really fit into the shower with much space, but all totally acceptable.There is a nice bar on the ground floor in the atrium which was a great space to have an evening beverage and work. The plant fit-out and space down there is really pleasant.One standout for me is the location. Being on the esplanade you are close to parks, 5 minute scooter ride from the waterfront precinct and close to shops.Would happily stay here again!

Our group of 6 stayed at Novotel Darwin CBD for 4 nights and were looked after by the most amazing hotel team in all our travels. Arya from Front Desk called me 2 nights prior to our stay to confirm details of our 3 rooms and even offered an upgrade! Checking in was a breeze and our rooms were par excellence. Throughout our stay, the Front Desk team comprising Arya, Kathryn, Bintang and Henry went out of their way to make our stay in Darwin truly memorable. They accommodated our request to vary our package inclusions, made flexible arrangements for our car parking, gave tips on local attractions and ensured we had everything we needed. Because we booked 2 x 2-night packages for each room, we would have had to check out technically after the first 2 nights and re-check in for the second 2 nights. However, the Front Desk staff made it a seamless process of simply re-activating our key cards without having to vacate our rooms. The team exemplified service with a smile, were always polite and made their guests feel special. Special kudos to Kathryn for her outstanding service excellence. Over at F&B, the team was equally delightful and wonderful. Special mention goes to Anna at the lobby bar for making great cocktails and lovely conversations while concocting our drinks. She clearly loves her job and it shows! Housekeeping did a fabulous job and made our rooms spick and span. Our stay at Novotel Darwin CBD was exceptionally wonderful, thanks to the entire team. We will definitely stay at Novotel next time we’re back in Darwin!We stayed in a junior suite and the room was perfect in every sense. There were even 2 TV sets in the room! The bed and pillows were super comfortable. The hotel is right on the waterfront along the esplanade. The location was great and within walking distance to the main CBD shops and restaurants. WiFi was great and worked perfectly.

Welcome to Darwin NovotelDoes anyone have an iPhone for this charger?!Gives you an a clear view of how this establishment is presented and maintained.Great reception/foyer, rooms are rubbish.

Nice location on the Esplanade overlooking Bicentennial Park, unfortunately from our room we looked at the wall of the next door hotel. It is also handily placed for a short walk into the main centre of the town and even not too far from the Waterfront Precinct.Upon entering the hotel, the lobby/atrium looked impressive with all the greenery.A very nice choice at breakfast.There is also a free guest laundry, with washing powder available for purchase from reception.So there are some nice aspects of the hotel, however, unfortunately the 2 rooms that we stayed in were in dire need of a good clean (the carpets were absolutely filthy where you felt that you had to wear shoes at all times). Also in both rooms, the bedside lights and safes didn't work. When we complained about these we were fobbed off by the team on reception; eg. safes are on order, the maintenance person has finished for the day. The rooms are in desperate need of refurbishment and the rest of the hotel could probably benefit from this too.

Lobby is amazing. Full of plants and a water feature stream.Staff are friendly and attentive.Hotel itself is in a good location, albeit a bit tired and showing its age.Rooms are fine and the beds are comfy.Parking out the back (open air) or underneath.Breakfast buffet is average with all the standard choices

Great service. Staff went the extra mile to make sure we got a comfortable room and provided excellent service.

Pleasant staff , but an old, tired hotel. Hot water was barely lukewarm ( = super quick showers). Hot water fixed on the third day, but I had to ask twice.Shampoo was empty in the shower.Breakfast was just OK. On the second morning I went to Fannie Bay Cool Spot for an awesome breakfast.Room was clean, carpet looked like it was not vacuumed. Turned out to be paint. I think you can get better value for you money elsewhere in Darwin?

Upon our arrival, the Manager and other staff member seemed to have trouble processing our rooms which were not ready and we could not gain entry for a few hours after the advertised check in time.Bathrooms need a good scrub and towels are a rare commodity and you need to ask for them.Coffee, tea and sugar are sometimes filled up but this is not a regular thing.The gathering places on the ground floor are nice but the food areas are hit and miss with the service.Great location.Great location.

1st time my company has put us here and I really loved the Atrium foyer. Really cool with the plants and water feature. Meal was nice but typical of a hotel and a bit expensive only complait was the no gravy to have with the steak. Staff were polite.